Chick-fil-A

Team Member - Hospitality and Guest Experience

Chick-fil-A

Irvine, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Chick-fil-A is looking for an engaging and enthusiastic Team Member - Hospitality and Guest Experience to become part of our renowned hospitality team. As a part of this team, you will be responsible for providing excellent customer service and creating a warm and welcoming atmosphere for guests. If you have a passion for customer service and a commitment to providing a memorable guest experience, then this could be the perfect opportunity for you!To be successful in this role, you must be a team player with great communication skills and a friendly attitude. You should also have experience in hospitality and customer service and be comfortable working in a fast-paced environment. If you have a proven track record of providing exceptional customer service, then we want to hear from you.

Responsibilities:

  1. Greet and serve guests in a friendly and professional manner.
  2. Ensure guests have a positive experience during their visit.
  3. Handle customer inquiries and complaints in a timely and efficient manner.
  4. Process orders and payments with accuracy.
  5. Maintain a clean and inviting dining area.
  6. Assist with inventory management and restocking.
  7. Collaborate with other team members to ensure a smooth and efficient operation.
  8. Adhere to health and safety regulations.
  9. Remain up-to-date on new products and services.
  10. Continuously strive to improve customer service and satisfaction.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Ability To Handle Multiple Tasks Simultaneously

  • Flexible Schedule And Availability To Work Nights And Weekends

  • Positive Attitude And Enthusiasm

  • Knowledge Of Food Safety And Sanitation Regulations

  • Ability To Take Initiative And Work Independently.

Required Skills
  • Training

  • Marketing

  • Scheduling

  • Mentoring

  • Listening

  • Engaging

  • organizing

  • Serving

  • Cleaning

  • Problem-Solving

  • Multi-tasking

  • Cashiering

  • Upselling

  • communicating

  • Greeting

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Team Member - Hospitality and Guest Experience in Irvine, CA, USA is between $18,000 and $36,000 per year. The salary range can vary depending on the experience and qualifications of the individual.

Additional Information
Chick-fil-A is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2023
Apply BeforeOctober 17th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Chick-fil-A

Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started