Chick-fil-A

Team Member - Hospitality and Guest Experience

Chick-fil-A

Atlanta, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about hospitality and customer service? Are you looking to join a team dedicated to providing exemplary guest experiences? Chick-fil-A is searching for a motivated and enthusiastic Team Member – Hospitality and Guest Experience to join our team! To excel in this role, you should have excellent communication and problem-solving skills, the ability to multi-task and think on your feet, a friendly attitude, and the desire to provide a great experience to all guests. You must have a valid driver’s license, reliable transportation, and be available to work flexible hours. If you’re interested in becoming a part of the Chick-fil-A family, please read on to learn more about this exciting opportunity!

Responsibilities:

  1. Welcome guests with a friendly attitude and provide exemplary customer service.
  2. Quickly respond to customer inquiries and complaints.
  3. Maintain cleanliness and orderliness throughout the restaurant.
  4. Prepare and serve food and beverages to customers.
  5. Adhere to all company policies and procedures.
  6. Ensure compliance with health and safety regulations.
  7. Assist other team members when needed.
  8. Operate cash registers and handle cash transactions.
  9. Monitor and replenish supplies.
  10. Assist in training new team members.
  11. Drive to and from job sites when needed.
  12. Maintain a valid driver's license and reliable transportation.
  13. Work flexible hours.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Ability To Multi-Task And Work In A Fast-Paced Environment

  • Friendly And Professional Demeanor

  • Ability To Handle Customer Complaints And Resolve Customer Service Issues

  • Ability To Provide Excellent Customer Service

  • Ability To Take Orders Accurately And Quickly

  • Knowledge Of Food Safety And Food Handling Procedures

  • Knowledge Of Menu Items And Ingredients

  • Ability To Work As Part Of A Team.

Required Skills
  • Communication

  • Multitasking

  • customer service

  • service-oriented

  • Listening

  • Hospitality

  • Teamwork

  • Organization

  • POS systems

  • Detail-oriented

  • Patience

  • Problem-Solving

  • Flexibility

  • Upselling

  • Problem-Resolving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Team Member - Hospitality and Guest Experience in Atlanta, GA, USA is $17,000 to $30,000 per year. This salary range includes base pay, as well as any bonuses or commission that may be available.

Additional Information
Chick-fil-A is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2023
Apply BeforeNovember 16th, 2025
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About Chick-fil-A

Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.

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