
Team Member - Hospitality and Guest Experience
At Chick-fil-A, we are looking to add a Team Member - Hospitality and Guest Experience to our team! This role is critical to creating a warm, welcoming environment for all of our guests. The ideal candidate should have a passion for delivering an exceptional guest experience, a positive attitude, and a strong work ethic.Required Qualifications:• High School Diploma or GED • Previous experience in the restaurant or hospitality industry• Demonstrated ability to work in a team environment• Ability to handle multiple tasks simultaneously• Ability to stand for extended periods of time• Ability to communicate effectively with guests in a professional and courteous manner• Ability to read, write, and understand verbal and written instructionsIf you have the qualifications, enthusiasm and dedication to ensure our guests have a great experience every time they visit Chick-fil-A, then we want to hear from you!
Responsibilities:
- Greet guests in a friendly and inviting manner and ensure their experience is positive and memorable.
- Monitor guests' satisfaction levels and respond to inquiries and complaints in a timely and professional manner.
- Maintain a clean and organized dining area and kitchen.
- Prepare food items in accordance with established recipes and standards.
- Assist with taking orders, processing payments, and preparing food items.
- Stock and restock items as needed.
- Follow health and safety standards and proper food handling procedures.
- Work collaboratively with other team members to ensure a safe and efficient work environment.
- Perform other duties as assigned.
Excellent Communication And Problem-Solving Skills
Strong Interpersonal Skills
Ability To Work Well In A Team Environment
Positive Attitude And Excellent Customer Service
Ability To Multi-Task And Work In A Fast-Paced Environment
Basic Knowledge Of Food Preparation And Safety
Ability To Effectively Handle Customer Complaints And Concerns
Ability To Work Flexible Hours Including Evenings And
organized
Friendly
Positive
professional
Patient
Engaging
respectful
Attentive
Courteous
Problem-Solving
Collaborative
Communicative
Adaptable
Welcoming
Knowledgeable
Communication
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Teamwork
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Team Member - Hospitality and Guest Experience in Tampa, FL, USA is between $23,000 and $36,000 per year. This range depends on a variety of factors, including the individual’s experience level, education, certifications, and the type of employer.
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Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.

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