Chick-fil-A

Team Member - Hospitality and Guest Experience

Chick-fil-A

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic and passionate Team Member to join our team at Chick-fil-A. This position is vital to our team as you will be responsible for providing outstanding hospitality and guest experience for our customers. You will be the face of Chick-fil-A and ensure the highest levels of customer service are provided at all times.To be successful in this role, you must have a friendly and welcoming personality, the ability to provide excellent customer service, and the ability to work in a fast-paced environment. You must be reliable, punctual, and organized. You must have excellent communication and interpersonal skills and the ability to work cooperatively with fellow team members. You must also have the ability to interact effectively with customers, both in person and over the phone. Previous experience in a customer service or hospitality role is preferred but not required.

Responsibilities:

  1. Provide outstanding hospitality and guest experience for customers.
  2. Serve as the face of Chick-fil-A and ensure the highest levels of customer service are provided at all times.
  3. Maintain a friendly and welcoming personality.
  4. Work in a fast-paced environment and be reliable, punctual, and organized.
  5. Possess excellent communication and interpersonal skills.
  6. Work cooperatively with fellow team members.
  7. Interact effectively with customers, both in person and over the phone.
  8. Maintain knowledge of menu items and be able to answer questions regarding availability, ingredients, and preparation methods.
  9. Take orders and process payments accurately.
  10. Assist with stocking and restocking of products and supplies.
  11. Clean and organize work areas, equipment, and utensils.
  12. Follow all safety and sanitation guidelines.
  13. Adhere to all company policies and procedures.
  14. Previous experience in a customer service or hospitality role is preferred but not required.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task

  • Personable And Friendly Attitude

  • Exceptional Customer Service Skills

  • Ability To Work Well In A Team

  • Knowledge Of Food Safety Guidelines

  • Knowledge Of Cash Handling Procedures.

Required Skills
  • Quality

  • Listening

  • Engaging

  • Teamwork

  • organizing

  • Serving

  • Ordering

  • Cleaning

  • Courteous

  • Problem-Solving

  • Cashiering

  • Upselling

  • Greeting

  • Interacting

  • Relating

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • flexibility

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Team Member - Hospitality and Guest Experience in Austin, TX, USA is $9.00 - $12.00 per hour. This range may vary depending on the individual's experience, qualifications, and the specific industry and organization.

Additional Information
Chick-fil-A is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Chick-fil-A

Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started