
Team Member - Hospitality and Guest Experience
We are looking for an enthusiastic and passionate Team Member to join our team at Chick-fil-A. This position is vital to our team as you will be responsible for providing outstanding hospitality and guest experience for our customers. You will be the face of Chick-fil-A and ensure the highest levels of customer service are provided at all times.To be successful in this role, you must have a friendly and welcoming personality, the ability to provide excellent customer service, and the ability to work in a fast-paced environment. You must be reliable, punctual, and organized. You must have excellent communication and interpersonal skills and the ability to work cooperatively with fellow team members. You must also have the ability to interact effectively with customers, both in person and over the phone. Previous experience in a customer service or hospitality role is preferred but not required.
Responsibilities:
- Provide outstanding hospitality and guest experience for customers.
- Serve as the face of Chick-fil-A and ensure the highest levels of customer service are provided at all times.
- Maintain a friendly and welcoming personality.
- Work in a fast-paced environment and be reliable, punctual, and organized.
- Possess excellent communication and interpersonal skills.
- Work cooperatively with fellow team members.
- Interact effectively with customers, both in person and over the phone.
- Maintain knowledge of menu items and be able to answer questions regarding availability, ingredients, and preparation methods.
- Take orders and process payments accurately.
- Assist with stocking and restocking of products and supplies.
- Clean and organize work areas, equipment, and utensils.
- Follow all safety and sanitation guidelines.
- Adhere to all company policies and procedures.
- Previous experience in a customer service or hospitality role is preferred but not required.
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Ability To Multi-Task
Personable And Friendly Attitude
Exceptional Customer Service Skills
Ability To Work Well In A Team
Knowledge Of Food Safety Guidelines
Knowledge Of Cash Handling Procedures.
Quality
Listening
Engaging
Teamwork
organizing
Serving
Ordering
Cleaning
Courteous
Problem-Solving
Cashiering
Upselling
Greeting
Interacting
Relating
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
self-motivation
flexibility
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a Team Member - Hospitality and Guest Experience in Austin, TX, USA is $9.00 - $12.00 per hour. This range may vary depending on the individual's experience, qualifications, and the specific industry and organization.
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Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.

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