Team Member - Hospitality and Guest Experience

We are looking for an enthusiastic, customer-focused Team Member to join our team at Chick-fil-A. As a Team Member – Hospitality and Guest Experience, you will be responsible for delivering exceptional hospitality and service to our guests. To be successful in this role, you must possess outstanding customer service skills, an ability to stay focused and organized in a fast-paced environment, and an eagerness to learn. You should also be able to remain calm and courteous under pressure. If you have a strong commitment to delivering exceptional service and hospitality, we would love to hear from you!

Responsibilities:

• Provide excellent customer service to guests, demonstrating a friendly and professional attitude

• Create a pleasant and welcoming atmosphere for guests

• Strive to exceed customer expectations and ensure a memorable experience

• Ensure that all orders are accurate and delivered in a timely manner

• Maintain a clean and well-stocked work area

• Accept payments and process transactions according to established procedures

• Monitor guests’ needs and respond accordingly

• Remain calm and courteous under pressure

• Follow safety and sanitation guidelines

• Assist in other areas of the restaurant as needed, such as taking orders, cleaning, stocking, etc.

• Participate in team-building activities and training sessions

According to JobzMall, the average salary range for a Team Member - Hospitality and Guest Experience in Carlsbad, CA, USA is $26,000 to $31,000. This range can vary depending on a variety of factors such as the company, experience, and qualifications of the individual.

Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.