
Product Specialist, Digital Discovery
Are you passionate about digital product innovation? Are you a problem solver who loves to think outside of the box? We are looking for a highly motivated Product Specialist, Digital Discovery to join our team at Chick-fil-A. In this role, you will be responsible for developing and executing strategies to increase digital product engagement, drive sales, and enhance customer loyalty. You will have the opportunity to use your creativity and innovation to shape the future of the digital product experience for our customers.To be successful in this role, you should have a Bachelor's degree in Computer Science, Marketing, or a related field, as well as 3-5 years of experience in digital product development. Additionally, you should have excellent problem-solving and communication skills, and a proven track record of developing and executing successful digital product strategies.If you are looking to join a team of innovators and thrive in a fast-paced environment, please apply today!
Responsibilities:
- Develop and execute strategies to increase digital product engagement, drive sales, and enhance customer loyalty.
- Use creativity and innovation to shape the future of the digital product experience for customers.
- Research and analyze customer experience and provide solutions for improvement.
- Collaborate with cross-functional teams to identify opportunities for product improvement.
- Monitor industry trends and competitive landscape to identify potential opportunities for product development.
- Develop and maintain product marketing plans and promotional campaigns.
- Create and maintain product documentation and customer support materials.
- Maintain and update product roadmaps and release schedules.
- Ensure product quality and customer satisfaction.
- Train and support internal and external stakeholders on product features and use cases.
Ability To Work In A Fast-Paced Environment
Strong Knowledge Of Digital Products
Platforms
And Trends
Excellent Customer Service Skills
Excellent Communication Skills (Written And Verbal)
Ability To Analyze And Interpret Data To Identify Customer Needs And Preferences
Ability To Work Independently And As Part Of A Team
Strong Problem Solving And Critical Thinking Skills
Ability To Multi-Task And Prioritize Tasks Efficiently.
Research
Product Development
Project Management
Networking
Data Analysis
Product Management
Strategy
Communication
Leadership
Digital Marketing
Technical Writing
Customer Relations
Analysis
Problem-Solving
Innovation
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Product Specialist, Digital Discovery in Atlanta, GA, USA is $47,000 to $71,000. This range depends on the individual's experience, qualifications, and other factors such as the company offering the position.
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Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.

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