Chick-fil-A

Product Specialist, Digital Discovery

Chick-fil-A

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about digital product innovation? Are you a problem solver who loves to think outside of the box? We are looking for a highly motivated Product Specialist, Digital Discovery to join our team at Chick-fil-A. In this role, you will be responsible for developing and executing strategies to increase digital product engagement, drive sales, and enhance customer loyalty. You will have the opportunity to use your creativity and innovation to shape the future of the digital product experience for our customers.To be successful in this role, you should have a Bachelor's degree in Computer Science, Marketing, or a related field, as well as 3-5 years of experience in digital product development. Additionally, you should have excellent problem-solving and communication skills, and a proven track record of developing and executing successful digital product strategies.If you are looking to join a team of innovators and thrive in a fast-paced environment, please apply today!

Responsibilities:

  1. Develop and execute strategies to increase digital product engagement, drive sales, and enhance customer loyalty.
  2. Use creativity and innovation to shape the future of the digital product experience for customers.
  3. Research and analyze customer experience and provide solutions for improvement.
  4. Collaborate with cross-functional teams to identify opportunities for product improvement.
  5. Monitor industry trends and competitive landscape to identify potential opportunities for product development.
  6. Develop and maintain product marketing plans and promotional campaigns.
  7. Create and maintain product documentation and customer support materials.
  8. Maintain and update product roadmaps and release schedules.
  9. Ensure product quality and customer satisfaction.
  10. Train and support internal and external stakeholders on product features and use cases.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Strong Knowledge Of Digital Products

  • Platforms

  • And Trends

  • Excellent Customer Service Skills

  • Excellent Communication Skills (Written And Verbal)

  • Ability To Analyze And Interpret Data To Identify Customer Needs And Preferences

  • Ability To Work Independently And As Part Of A Team

  • Strong Problem Solving And Critical Thinking Skills

  • Ability To Multi-Task And Prioritize Tasks Efficiently.

Required Skills
  • Research

  • Product Development

  • Project Management

  • Networking

  • Data Analysis

  • Product Management

  • Strategy

  • Communication

  • Leadership

  • Digital Marketing

  • Technical Writing

  • Customer Relations

  • Analysis

  • Problem-Solving

  • Innovation

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Specialist, Digital Discovery in Atlanta, GA, USA is $47,000 to $71,000. This range depends on the individual's experience, qualifications, and other factors such as the company offering the position.

Additional Information
Chick-fil-A is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2023
Apply BeforeJune 21st, 2025
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About Chick-fil-A

Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.

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