
User Experience Research Lead
Chase Bank is looking for an experienced and highly motivated User Experience Research Lead to join our team. As the UX Research Lead, you will be responsible for leading a team of UX researchers while also developing and executing research strategies, plans, and programs. You will be responsible for uncovering insights that will inform product strategy and design, as well as driving team collaboration with other departments.To excel in this role, you must have a passion for uncovering user needs, a knack for discovering patterns, and an understanding of how research can drive product design and innovation. Additionally, you must have experience working in a fast-paced, cross-functional environment and have excellent communication and presentation skills.If you’re excited about this opportunity and think you have the skills and experience we’re looking for, we’d love to hear from you!
Excellent Communication And Interpersonal Skills
Ability To Think Strategically And Creatively
Strong Analytical Skills
Ability To Work Collaboratively With Cross-Functional Teams
In-Depth Knowledge Of User Experience Research Methodologies
Experience Leading User Experience Research Projects
Familiarity With Customer Analytics
Proficiency In A Variety Of Software Programs And Tools
Risk Management
Communication
Data Visualization
Trend Analysis
Analytics
survey design
Facilitation
Problem-Solving
Interviewing
Stakeholder management
Benchmarking
Synthesis
User-Testing
Usability
Research Planning
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a User Experience Research Lead in New York, NY, USA is $90,000 to $130,000 per year. This range can vary depending on a variety of factors, such as experience, company size, and type of role.
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JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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