
User Experience Design Lead, VP - Employee Experiences
Welcome to Chase Bank, where we strive to provide exceptional user experiences for our employees. We are currently seeking a dynamic and innovative User Experience Design Lead, VP to join our team and lead the design of employee experiences across our organization. As the UX Design Lead, you will play a crucial role in shaping the future of our employee experiences and driving the success of our organization. We are looking for a highly skilled and experienced leader who is passionate about creating user-centric and seamless experiences for our employees. If you have a strong background in UX design, a strategic mindset, and a passion for driving positive change, we encourage you to apply for this exciting opportunity.
- Develop and lead the overall strategy for employee experience design at Chase Bank.
- Collaborate with cross-functional teams to understand user needs and business goals in order to build effective and intuitive employee experiences.
- Manage and mentor a team of UX designers, providing guidance and support to help them deliver high-quality work.
- Conduct research and gather insights to inform design decisions and continuously improve employee experiences.
- Create and maintain design guidelines and standards to ensure consistency and cohesiveness across all employee experiences.
- Stay up-to-date with industry trends and best practices in UX design, and apply them to enhance the employee experience at Chase Bank.
- Partner with stakeholders at all levels to align on design solutions and drive buy-in for proposed changes.
- Collaborate with product managers, developers, and other team members to ensure that designs are feasible and implemented accurately.
- Lead user testing and gather feedback to iterate and improve employee experiences.
- Monitor and analyze data to measure the success and impact of employee experiences, and use insights to drive continuous improvement.
- Clearly communicate design concepts and decisions to stakeholders, and advocate for user-centric design throughout the organization.
- Manage project timelines and deliverables, ensuring that design work is completed on time and within budget.
- Foster a culture of innovation and continuous improvement within the UX design team.
- Act as a thought leader for employee experience design, both within the organization and in the industry.
- Represent Chase Bank at industry events and conferences, showcasing our innovative and user-centric employee experiences.
Bachelor's Or Master's Degree In User Experience Design, Human Computer Interaction, Or A Related Field.
At Least 8 Years Of Experience In User Experience Design, With A Focus On Employee Experiences.
Strong Leadership Skills And Proven Experience Managing A Team Of Ux Designers.
Extensive Knowledge And Experience With User Research, Design Thinking, And User-Centered Design Methodologies.
Excellent Communication And Collaboration Skills, With The Ability To Effectively Present And Advocate For User-Centered Design Principles To Stakeholders At All Levels Of The Organization.
Prototyping
Information architecture
Interaction design
Visual design
Design Thinking
User Research
usability testing
User-centered Design
Wireframing
User Journey Mapping
Agile Method
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a User Experience Design Lead, VP - Employee Experiences in Brooklyn, NY, USA is between $120,000 and $180,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the individual is working in.
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JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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