Chase Bank

Transactions Specialist – Exception Processing

Chase Bank

Plano, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented and analytical individual with a passion for banking and finance? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you to join our team as a Transactions Specialist – Exception Processing at Chase Bank. As a Transactions Specialist, you will play a critical role in ensuring accurate and timely processing of financial transactions for our customers. We are seeking candidates with a strong understanding of banking operations, exceptional problem-solving skills, and the ability to work collaboratively in a team. Join us and be a part of a leading financial institution committed to providing exceptional service to our customers.

  1. Accurately and efficiently process financial transactions for customers.
  2. Ensure all transactions are completed in a timely manner to meet customer needs.
  3. Utilize strong problem-solving skills to resolve any issues or discrepancies in transactions.
  4. Maintain a thorough understanding of banking operations and procedures.
  5. Collaborate with team members to ensure efficient and effective processing of transactions.
  6. Identify and communicate potential risks or errors in transaction processing.
  7. Adhere to all bank policies and procedures, including security protocols.
  8. Provide exceptional customer service by promptly responding to inquiries and resolving any concerns related to transactions.
  9. Keep up-to-date with industry regulations and compliance requirements.
  10. Participate in training and development programs to enhance skills and knowledge.
  11. Maintain accurate and detailed transaction records.
  12. Monitor and report on transaction processing metrics to identify areas for improvement.
  13. Take initiative to improve processes and procedures to increase efficiency and accuracy.
  14. Follow strict confidentiality guidelines to protect customer information.
  15. Collaborate with other departments and teams within the bank to ensure smooth and accurate transaction processing.
  16. Communicate effectively with customers, team members, and management regarding transaction processing.
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Strong Attention To Detail: A Transactions Specialist – Exception Processing Must Possess A High Level Of Attention To Detail To Accurately Identify And Resolve Transaction Discrepancies.

  • Knowledge Of Banking Regulations: An Understanding Of Banking Regulations And Compliance Requirements Is Essential For This Role To Ensure All Transactions Are Processed In Accordance With Industry Standards.

  • Problem-Solving Skills: As A Transactions Specialist – Exception Processing, The Ability To Quickly Analyze And Resolve Complex Transaction Issues Is Critical To Maintaining Accurate Records And Ensuring Customer Satisfaction.

  • Proficiency In Data Entry And Record-Keeping: This Role Requires A High Level Of Proficiency In Data Entry And Record-Keeping To Ensure Accurate And Timely Processing Of Transactions.

  • Excellent Communication Skills: Effective Communication Is Essential For A Transactions Specialist – Exception Processing To Collaborate With Team Members And Provide Updates To Customers And Stakeholders On Transaction Status And Resolution.

Required Skills
  • Risk Management

  • Financial Analysis

  • Data Entry

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Research skills

  • Regulatory compliance

  • Fraud detection

  • Document Review

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Transactions Specialist – Exception Processing in Plano, TX, USA is $40,000 to $60,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual. Some companies may also offer additional benefits and bonuses.

Additional Information
Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 30th, 2024
Apply BeforeJuly 20th, 2025
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About Chase Bank

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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