Chase Bank

Transactions Specialist – Exception Processing

Chase Bank
Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Chase Bank, a leading financial institution committed to providing exceptional customer service and innovative solutions. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Transactions Specialist – Exception Processing. In this role, you will play a crucial part in ensuring accurate and efficient processing of financial transactions for our valued clients. If you have a keen eye for detail, excellent problem-solving skills, and a passion for delivering exceptional results, we want to hear from you. Join us in our mission to help clients achieve their financial goals and grow your career with us.

  1. Accurately process financial transactions for clients, including deposits, withdrawals, and transfers.
  2. Ensure all transactions are processed in a timely and efficient manner.
  3. Identify and resolve any discrepancies or errors in transactions.
  4. Maintain a high level of accuracy and attention to detail in all transaction processing.
  5. Provide exceptional customer service to clients by addressing any questions or concerns regarding their transactions.
  6. Follow all company policies and procedures to ensure compliance with industry regulations and standards.
  7. Collaborate with team members to improve processes and increase efficiency.
  8. Keep up-to-date with industry trends and changes in financial regulations.
  9. Adhere to strict confidentiality guidelines to protect client information.
  10. Continuously seek ways to improve the overall client experience and suggest innovative solutions.
  11. Communicate any potential risks or issues to management promptly.
  12. Attend trainings and meetings to enhance knowledge and stay updated on company products and services.
  13. Maintain a positive and professional attitude towards clients and colleagues.
  14. Meet or exceed performance goals and targets set by the company.
  15. Take on additional responsibilities or projects as assigned by management.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications

  • Strong Analytical Skills: A Transactions Specialist – Exception Processing At Chase Bank Must Possess Strong Analytical Skills To Identify And Resolve Complex Transaction Issues Accurately And Efficiently.

  • Attention To Detail: The Job Requires A High Level Of Accuracy And Attention To Detail To Ensure That All Transactions Are Processed Correctly And In Compliance With Regulatory Requirements.

  • Knowledge Of Banking Regulations: A Deep Understanding Of Banking Regulations And Compliance Requirements Is Essential For A Transactions Specialist – Exception Processing To Identify And Flag Potential Fraudulent Or Suspicious Transactions.

  • Excellent Communication Skills: The Role Involves Communicating With Internal Teams, Clients, And External Parties, So Strong Written And Verbal Communication Skills Are Necessary To Convey Information Accurately And Effectively.

  • Time Management Skills: The Job Requires Managing A High Volume Of Transactions, So Effective Time Management Skills Are Crucial To Meet Deadlines And Prioritize Tasks To Ensure Timely And Accurate Processing Of Transactions.

Required Skills

  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Analytical Thinking

  • Risk assessment

  • Organization

  • Problem-Solving

  • Fraud detection

  • Accuracy

  • Financial Knowledge

Soft Skills

  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Transactions Specialist – Exception Processing in Los Angeles, CA, USA is $40,000 – $60,000 per year. However, this can vary depending on the specific company, experience level, and other factors such as bonuses and benefits.

Additional Information
Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 30th, 2024
Apply BeforeJuly 20th, 2025
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About Chase Bank

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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