Technology Support - Payments Testing Associate

Welcome to Chase Bank, where we are constantly innovating and utilizing technology to enhance our customers' banking experience. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Technology Support - Payments Testing Associate. In this role, you will have the opportunity to work with cutting-edge payment technologies and play a critical role in ensuring the accuracy and functionality of our payment systems. If you are a self-starter with a passion for technology and a strong attention to detail, we encourage you to apply for this exciting opportunity to be a part of our dynamic team.

1. Conduct thorough and detailed testing of new and existing payment technologies to ensure accuracy and functionality.
2. Collaborate with cross-functional teams to understand project requirements and develop test plans.
3. Identify and report any issues or bugs in the payment systems and work with the development team to resolve them.
4. Stay updated on emerging payment technologies and trends in the industry.
5. Develop and maintain test documentation, including test cases, scripts, and reports.
6. Communicate test results and progress to relevant stakeholders.
7. Provide support and troubleshooting for payment systems to internal and external users.
8. Contribute to the continuous improvement of the payment testing process and procedures.
9. Maintain a high level of accuracy and attention to detail in all tasks.
10. Demonstrate a strong understanding of banking and financial industry regulations and compliance requirements.
11. Uphold the company's standards of professionalism and customer service while interacting with colleagues and clients.
12. Act as a subject matter expert on payment technologies and provide guidance to team members when needed.
13. Participate in training and development opportunities to continuously enhance knowledge and skills.
14. Adhere to all security and confidentiality protocols when handling sensitive information.
15. Take ownership of assigned tasks and meet deadlines in a fast-paced and dynamic environment.
16. Proactively identify and suggest improvements for the payment systems and processes.
17. Collaborate with vendors and external partners to ensure seamless integration and functionality of payment systems.
18. Perform other related duties and responsibilities as assigned by the manager.

According to JobzMall, the average salary range for a Technology Support - Payments Testing Associate in Columbus, OH, USA is $50,000 - $80,000 per year. However, the exact salary may vary based on factors such as experience, skills, and employer.

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.