Technology Support Lead - Enterprise Software Asset Management
Are you a tech-savvy individual with a passion for solving complex problems? Are you looking for a challenging role where you can lead a team and make a significant impact in the technology space? If so, we have the perfect opportunity for you as a Technology Support Lead for Enterprise Software Asset Management at Chase Bank.In this role, you will be responsible for managing the entire lifecycle of our enterprise software assets, ensuring their proper utilization, maintenance, and compliance. You will also be leading a team of support specialists and collaborating with various stakeholders to optimize our software inventory and drive cost-saving initiatives.To excel in this role, you should have a strong understanding of software asset management principles, excellent leadership skills, and the ability to communicate complex technical concepts to non-technical stakeholders. If you are ready to take on a challenging yet rewarding position in a fast-paced and dynamic environment, we encourage you to apply for this role at Chase Bank.
- Manage the entire lifecycle of enterprise software assets, including acquisition, deployment, usage, maintenance, and retirement.
- Ensure compliance with software licensing agreements and conduct regular audits to identify any potential risks or discrepancies.
- Lead a team of support specialists, providing guidance, training, and performance evaluations.
- Collaborate with various stakeholders, including IT teams, procurement, and finance, to optimize software inventory and drive cost-saving initiatives.
- Stay up-to-date with industry trends and best practices in software asset management, and implement new strategies to improve efficiency and effectiveness.
- Develop and maintain processes and procedures for software asset management, including inventory tracking and reporting.
- Communicate complex technical concepts related to software asset management to non-technical stakeholders.
- Troubleshoot and resolve any issues or challenges related to software asset management, including software deployment and license management.
- Monitor and analyze software usage data to identify opportunities for optimization and cost-saving.
- Collaborate with vendors and negotiate favorable terms for software licensing agreements.
- Develop and maintain relationships with key stakeholders to ensure their understanding and support for software asset management initiatives.
- Participate in the development and implementation of new software asset management tools and systems.
- Train and educate employees on software asset management policies and procedures.
- Ensure the security and confidentiality of all software asset management information.
- Stay informed about regulatory requirements and ensure compliance with all relevant laws and regulations related to software asset management.
In-Depth Knowledge Of Enterprise Software Asset Management Systems: The Technology Support Lead Should Possess A Strong Understanding Of Different Enterprise Software Asset Management Systems And Their Functionalities. This Includes Experience With Software Inventory Management, License Compliance, And Vendor Management.
Proven Experience In Managing Large-Scale Software Deployments: The Candidate Should Have A Track Record Of Successfully Managing Large-Scale Software Deployments In An Enterprise Environment. This Includes Experience In Planning, Testing, And Implementing Software Updates And Patches Across Multiple Platforms.
Strong Technical Expertise: The Ideal Candidate Should Have A Deep Understanding Of Software Architecture, Operating Systems, And Network Infrastructure. This Will Enable Them To Troubleshoot Complex Technical Issues And Provide Effective Solutions.
Project Management Skills: The Technology Support Lead Should Have Experience In Project Management, Including Planning, Budgeting, And Resource Allocation. They Should Be Able To Effectively Manage Timelines, Deliverables, And Stakeholder Expectations.
Excellent Communication And Leadership Skills: As A Lead Role, The Candidate Should Possess Strong Communication Skills To Effectively Collaborate With Cross-Functional Teams And Stakeholders. They Should Also Have The Ability To Lead And Mentor A Team Of Technology Support Professionals.
Change Management
Project Management
Inventory Management
Vendor Management
Data Analysis
Budget management
Risk assessment
Training and Development
License management
Technical Troubleshooting
Customer
Software Deployment
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Technology Support Lead - Enterprise Software Asset Management in Seattle, WA, USA is $98,000 - $120,000 per year. This range may vary depending on the specific company, experience level, and other factors.
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JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.
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