
Technology Support Lead - Enterprise Software Asset Management
Are you a technology guru with a passion for optimizing software assets and providing exceptional support to a large enterprise? Look no further! Chase Bank is seeking a highly motivated and experienced Technology Support Lead to join our team and lead our Enterprise Software Asset Management efforts. As a leader in the financial services industry, we value innovation and efficiency, and we need someone who shares our drive for excellence. If you have a strong background in technology and a knack for problem-solving, we want to hear from you! Join us in our mission to provide cutting-edge technology solutions to our clients and help shape the future of banking.
- Lead and oversee all aspects of Enterprise Software Asset Management for Chase Bank.
- Optimize software assets through effective management, maintenance, and utilization.
- Provide exceptional support to a large enterprise, ensuring all technology needs are met in a timely and efficient manner.
- Develop and implement strategies to improve software asset management processes and procedures.
- Collaborate with cross-functional teams to identify and address any software asset-related issues.
- Stay updated on industry trends and advancements in technology to continuously improve software asset management practices.
- Create and maintain documentation of software assets, licenses, and agreements.
- Train and mentor team members on software asset management best practices.
- Communicate effectively with stakeholders at all levels to provide updates, recommendations, and solutions.
- Troubleshoot and resolve complex technical issues related to software assets.
- Ensure compliance with all software licensing agreements and copyright laws.
- Develop and maintain relationships with vendors to negotiate favorable contracts and pricing.
- Participate in the development and implementation of new software asset management tools and systems.
- Analyze data and generate reports on software asset usage, costs, and performance.
- Collaborate with other technology leaders to drive innovation and efficiency in software asset management.
- Act as a subject matter expert on software asset management for the organization.
- Identify and address potential risks or challenges related to software assets.
- Proactively identify opportunities for cost savings and process improvements.
- Participate in budget planning and forecasting for software assets.
- Uphold the company's values of excellence, innovation, and efficiency in all aspects of software asset management.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 5 Years Experience In Software Asset Management, Preferably In A Large Enterprise Environment.
Strong Understanding Of Software Licensing Agreements And Compliance Requirements.
Experience With Enterprise Software Asset Management Tools, Such As Flexera Or Servicenow.
Leadership Skills And Experience Managing A Team Of Technology Support Professionals.
Change Management
Project Management
Vendor Management
Software
Data Analysis
Reporting
System Administration
Software Asset Management
Technical Troubleshooting
Security Compliance
It Governance
End-User Support
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Technology Support Lead - Enterprise Software Asset Management in Palo Alto, CA, USA is between $95,000 and $120,000 per year. This can vary depending on the specific job responsibilities, level of experience, and the company's overall compensation package.
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JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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