Welcome to Chase Bank, a leading financial institution known for its commitment to providing exceptional customer service and innovative financial solutions. We are currently seeking a highly motivated and experienced Senior Client Associate to join our team. As a Senior Client Associate, you will be responsible for building and maintaining strong relationships with our valued clients, providing exceptional support to our bankers, and ensuring a seamless banking experience. To thrive in this role, you must possess a strong passion for customer service, excellent communication skills, and a deep understanding of financial products and services. Join us at Chase Bank and take the next step in your career with a company that values your skills and dedication.
- Build and maintain strong relationships with clients by providing personalized and exceptional customer service.
- Support bankers in all aspects of client interactions, including account openings, transactions, and inquiries.
- Ensure a seamless and efficient banking experience for clients by addressing any issues or concerns in a timely and professional manner.
- Develop a deep understanding of financial products and services offered by Chase Bank to effectively assist clients in selecting the best options for their needs.
- Proactively identify opportunities to deepen client relationships and promote additional banking services.
- Utilize excellent communication skills to effectively communicate with clients and colleagues, both in person and through various communication channels.
- Maintain a high level of professionalism and confidentiality when handling sensitive client information.
- Stay up-to-date with industry trends and changes in financial regulations to provide accurate and current information to clients.
- Collaborate with team members to ensure a cohesive and efficient workflow.
- Take ownership of tasks and projects assigned, and strive to continuously improve processes and procedures.
Bachelor's Degree In Finance, Business, Or Related Field
Minimum Of 5 Years Experience In Financial Services Industry
Strong Knowledge Of Banking Products And Services, Including Investments And Lending
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients
Demonstrated Ability To Meet Sales Goals And Provide Exceptional Customer Service.
Financial Analysis
Account Management
Communication
Time Management
Attention to detail
customer service
Relationship Management
Compliance Knowledge
Sales Support
Teamwork
Problem-Solving
Cross-Selling
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Client Associate in Columbus, OH, USA is between $45,000 to $60,000 per year. This may vary depending on factors such as the specific company, years of experience, and additional skills or certifications.
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JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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