Chase Bank

Retail Alarm Monitoring Specialist - Global Security

Chase Bank

Plano, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Chase Bank, a leading global financial institution committed to providing exceptional customer service and ensuring the safety and security of our clients. We are currently seeking a highly skilled and motivated Retail Alarm Monitoring Specialist to join our Global Security team. In this role, you will be responsible for monitoring and responding to alarms in our retail branches across the globe, ensuring the safety of our employees and customers. If you have a passion for security and possess the necessary qualifications, we invite you to join our team and make a valuable contribution to our mission of providing top-notch security services to our clients.

  1. Monitor and respond to alarms in retail branches worldwide to ensure the safety of employees and customers.
  2. Maintain a high level of vigilance and attention to detail while monitoring alarms.
  3. Communicate effectively with branch staff and local authorities in response to alarms.
  4. Proactively identify and report any potential security threats or breaches.
  5. Conduct regular checks and maintenance of alarm systems to ensure they are functioning properly.
  6. Collaborate with other team members to develop and implement security protocols and procedures.
  7. Provide timely and accurate reports on alarm activities and responses.
  8. Continuously assess and improve security measures to ensure the safety and security of the bank and its clients.
  9. Stay updated on industry trends and advancements in alarm monitoring technology to enhance job performance.
  10. Act as a representative of Chase Bank and uphold its values of exceptional customer service and security.
  11. Adhere to all company policies and procedures, including those related to security and confidentiality.
  12. Participate in training and development opportunities to enhance skills and knowledge related to alarm monitoring.
  13. Maintain a professional and courteous demeanor at all times while representing the bank.
  14. Take responsibility for personal and team safety by following all safety protocols and procedures.
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Knowledge Of Alarm Systems: A Retail Alarm Monitoring Specialist At Chase Bank Should Have A Thorough Understanding Of Different Alarm Systems And Their Capabilities. This Includes Knowledge Of Various Types Of Sensors, Communication Protocols, And Troubleshooting Techniques.

  • Experience In Security Monitoring: The Ideal Candidate Should Have Previous Experience In Security Monitoring, Preferably In A Retail Or Banking Environment. This Includes The Ability To Identify And Respond To Potential Security Threats, As Well As Experience With Monitoring Software And Systems.

  • Strong Communication Skills: As A Crucial Member Of The Security Team, The Retail Alarm Monitoring Specialist Must Possess Excellent Communication Skills. This Includes The Ability To Effectively Communicate With Team Members, Customers, And Law Enforcement Agencies In Case Of An Emergency.

  • Attention To Detail: The Role Of A Retail Alarm Monitoring Specialist Requires A High Level Of Attention To Detail. This Includes Carefully Monitoring Multiple Alarms And Cameras Simultaneously, And Accurately Documenting Any Security Incidents.

  • Security Training And Certification: Candidates With Relevant Security Training And Certifications Will Be Preferred For This Role. This May Include Certifications Such As Certified Protection Professional (Cpp) Or Security Operations Center Analyst (Soca), As Well As Training In Emergency Response And Crisis Management.

Required Skills
  • Communication Skills

  • Attention to detail

  • Crisis Management

  • customer service

  • Risk assessment

  • Teamwork

  • Problem-Solving

  • Security protocols

  • Emergency Response

  • Time

  • Surveillance Systems

  • Alarm Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Alarm Monitoring Specialist - Global Security in Plano, TX, USA is $37,000 - $55,000 per year. However, this can vary depending on the specific company, experience level, and other factors such as location and benefits. Additionally, salaries for this role may be higher in larger cities or for individuals with specialized skills or certifications.

Additional Information
Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 30th, 2024
Apply BeforeJune 21st, 2025
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About Chase Bank

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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