Payment Lifecycle Manager II

Welcome to Chase Bank! We are currently seeking a highly motivated individual to join our team as a Payment Lifecycle Manager II. In this role, you will be responsible for overseeing the full payment lifecycle process, from initial authorization to final settlement. We are looking for someone who is detail-oriented, analytical, and has a strong understanding of payment systems and regulations. If you have a passion for driving operational efficiency and providing exceptional customer service, we want to hear from you! Keep reading for more details about this exciting opportunity.

1. Oversee the entire payment lifecycle process, including initial authorization and final settlement, in accordance with industry regulations and company policies.
2. Develop, implement, and maintain efficient payment processing procedures and workflows to ensure timely and accurate payments.
3. Monitor payment trends and identify areas for improvement to enhance operational efficiency and reduce risk.
4. Collaborate with cross-functional teams, including finance, compliance, and customer service, to identify and resolve any issues or discrepancies in the payment process.
5. Stay up-to-date on industry regulations and best practices, and ensure compliance with all applicable laws and guidelines.
6. Analyze payment data and provide regular reports to management, highlighting key performance indicators and areas for improvement.
7. Train and mentor team members on payment processing procedures and systems to ensure consistent and accurate execution.
8. Investigate and resolve any customer inquiries or complaints related to payments, providing exceptional service and maintaining a high level of customer satisfaction.
9. Continuously review and streamline processes to improve efficiency, reduce costs, and minimize risk.
10. Act as a subject matter expert on payment systems, staying informed of industry developments and providing recommendations for new technologies or processes that could benefit the company.
11. Collaborate with external partners, such as banks and payment processors, to maintain strong relationships and ensure smooth payment operations.
12. Lead or participate in special projects or initiatives related to payment processing as assigned by management.

According to JobzMall, the average salary range for a Payment Lifecycle Manager II in Mumbai, Maharashtra, India is between 1,200,000 INR to 1,800,000 INR per year. This may vary depending on the specific company, level of experience, and other factors.

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.