Loan Servicing Associate

Are you a driven and detail-oriented individual looking for a rewarding career in the banking industry? Do you have a strong understanding of loan servicing processes and a passion for providing exceptional customer service? If so, then we have the perfect opportunity for you as a Loan Servicing Associate at Chase Bank.As a Loan Servicing Associate, you will play a vital role in ensuring the smooth and efficient management of our customers' loans. You will be responsible for maintaining accurate records, processing payments, and assisting customers with any inquiries or concerns they may have.To excel in this role, you must possess excellent communication and organizational skills, as well as a thorough understanding of loan servicing regulations and procedures. A customer-centric mindset and the ability to thrive in a fast-paced environment are also essential.If you are ready to join a dynamic team and make a meaningful impact on our customers' financial journeys, then we invite you to apply for the Loan Servicing Associate position at Chase Bank.

1. Maintaining accurate and up-to-date records of customer loan accounts.
2. Processing loan payments and ensuring timely and accurate posting.
3. Assisting customers with inquiries and concerns related to their loans.
4. Adhering to all loan servicing regulations and procedures.
5. Identifying and resolving any discrepancies or issues with loan accounts.
6. Collaborating with other departments to ensure efficient loan management.
7. Providing exceptional customer service and building strong relationships with clients.
8. Staying updated on industry developments and changes in loan servicing practices.
9. Continuously improving processes and procedures to increase efficiency and customer satisfaction.
10. Communicating effectively with customers, colleagues, and superiors.
11. Maintaining confidentiality and security of customer information.
12. Meeting individual and team performance goals.
13. Assisting with special projects and tasks as assigned by superiors.
14. Keeping accurate and detailed records of all loan servicing activities.
15. Ensuring compliance with all company policies and procedures.

According to JobzMall, the average salary range for a Loan Servicing Associate in Tampa, FL, USA is $35,000 - $50,000 per year. This can vary depending on factors such as experience, education, and the specific company or institution the individual is working for.

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.