Chase Bank

Lead Associate Operations

Chase Bank

Plano, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about providing exceptional service to customers and associates? Are you a motivated and experienced leader looking to team up with an organization that values integrity, collaboration, and innovation? Chase Bank is looking for a Lead Associate Operations to join our Operations team and provide a high level of customer service and operational excellence. This role requires an individual with excellent communication, problem-solving, and organizational skills, as well as the ability to think proactively and strategically. To be successful in this role, you must have a minimum of 5 years of experience in a customer service or operations role, including 2 years of experience in a leadership role. You should have a strong understanding of touchpoint banking, and be comfortable working with financial systems, technology, and software. Additionally, a Bachelor's degree in Business, Finance, or a related field is preferred. We are looking for a highly motivated individual with a passion for excellence, a commitment to customer service, and a drive to succeed. If this sounds like you, we invite you to apply for this exciting opportunity!

Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Knowledge Of Banking Regulations

  • Problem Solving Skills

  • Proficiency In Microsoft Office Suite

  • Bachelor's Degree In Business Administration Or Related Field

  • Strong Organizational Abilities

  • Familiarity With Customer Service Procedures

  • Experience With Financial Analysis

Required Skills
  • Accounting

  • Banking

  • Training

  • Data Analysis

  • Scheduling

  • Management

  • Forecasting

  • Leadership

  • customer service

  • Reporting

  • Compliance

  • Risk assessment

  • Processing

  • Problem-Solving

  • Negotiating

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Lead Associate Operations in Plano, TX, USA is $42,874 to $74,092 per year. This range is based on the salary information available from various sources, such as job postings, job descriptions, and salary surveys. The actual salary offered to a Lead Associate Operations in Plano, TX, USA may vary depending on industry, experience, qualifications, and other factors.

Additional Information
Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2023
Apply BeforeMay 22nd, 2025
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About Chase Bank

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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