Custody Operations - Client Service - Associate

Are you a detail-oriented and customer-focused individual looking for a dynamic role in the banking industry? Look no further! Chase Bank is seeking a highly motivated and organized individual to join our Custody Operations team as a Client Service Associate. In this role, you will play a crucial part in providing exceptional service to our clients and ensuring that their custody needs are met efficiently and accurately. If you have a passion for client service and the desire to work in a fast-paced environment, then we want to hear from you!

1. Provide exceptional customer service to clients with a focus on building and maintaining strong relationships.
2. Ensure accuracy and efficiency in all custody operations processes.
3. Communicate with clients to address any inquiries or concerns in a timely and professional manner.
4. Maintain detailed records of client interactions and transactions.
5. Collaborate with internal teams to resolve any client issues or concerns.
6. Continuously monitor and analyze custody processes to identify areas for improvement.
7. Proactively identify and address potential risks to avoid any potential client impact.
8. Stay updated on industry regulations and compliance requirements to ensure all processes are in accordance.
9. Assist in the onboarding of new clients and provide ongoing support.
10. Act as a point of contact for clients and provide guidance on various custody services.
11. Conduct regular reviews of client accounts to ensure accuracy and compliance.
12. Collaborate with team members to achieve team goals and targets.
13. Proactively communicate with clients about any changes or updates to custody processes.
14. Maintain a high level of confidentiality and handle sensitive client information with discretion.
15. Participate in training and development opportunities to enhance knowledge and skills.

According to JobzMall, the average salary range for a Custody Operations - Client Service - Associate in Sydney NSW, Australia is between $50,000 to $70,000 AUD per year. This can vary depending on factors such as experience, qualifications, and the specific company hiring for the position. Some companies may also offer additional benefits and bonuses as part of the overall compensation package.

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.