Chase Bank

Client Onboarding Lead

Chase Bank

Tampa, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a dynamic and driven individual looking for a new challenge in the banking industry? Do you have a passion for delivering exceptional customer service and building strong relationships? If so, then we have an exciting opportunity for you as a Client Onboarding Lead at Chase Bank. As a Client Onboarding Lead, you will play a crucial role in ensuring a seamless and efficient onboarding process for our clients. We are looking for a highly organized and detail-oriented individual with excellent communication skills and the ability to work well under pressure. If you are ready to take on a leadership role and make an impact in the world of banking, then we want to hear from you. Join our team at Chase Bank and be a part of our mission to provide top-notch service to our valued clients.

  • Develop and implement efficient client onboarding processes and procedures
  • Lead and manage a team of client onboarding specialists
  • Create and maintain relationships with clients and internal stakeholders
  • Communicate and collaborate with various departments to ensure timely and accurate onboarding of clients
  • Monitor and track client onboarding progress and provide regular updates to management
  • Resolve any issues or concerns related to the onboarding process in a timely manner
  • Train and onboard new team members on client onboarding procedures and best practices
  • Continuously identify and implement improvements to enhance the client onboarding experience
  • Stay updated on industry regulations and compliance requirements related to client onboarding
  • Analyze data and metrics to identify areas for improvement and implement strategies to increase efficiency and effectiveness
  • Act as a point of escalation for complex or high-priority client onboarding issues
  • Conduct regular performance evaluations and provide feedback and coaching to team members to ensure high-quality work and professional development.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders.

  • Strong Understanding Of Banking Regulations And Compliance Requirements.

  • Bachelor’s Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Client Onboarding, Preferably In The Banking Industry.

  • Proven Leadership Experience, With The Ability To Manage A Team And Drive Results In A Fast-Paced Environment.

Required Skills
  • Project Management

  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Relationship Management

  • Team Leadership

  • Risk assessment

  • Problem-Solving

  • Multi-tasking

  • Adapt

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Client Onboarding Lead in Tampa, FL, USA is between $70,000 and $100,000 per year. This may vary depending on the specific company, job responsibilities, and experience level of the individual.

Additional Information
Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 1st, 2024
Apply BeforeJune 21st, 2025
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About Chase Bank

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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