Client Offboarding Account Manager

Are you looking for a challenging and rewarding career in the banking industry? Look no further than Chase Bank! We are currently seeking a highly skilled and dedicated Client Offboarding Account Manager to join our team. In this role, you will have the opportunity to utilize your exceptional customer service skills and financial expertise to ensure a seamless offboarding experience for our valued clients. If you are a motivated self-starter with a passion for providing top-notch service, we want to hear from you!

1. Conduct thorough analysis and review of client accounts to determine appropriate offboarding procedures.
2. Communicate and collaborate with various departments, including legal, compliance, and operations, to ensure smooth offboarding process.
3. Serve as main point of contact for clients during offboarding process and provide timely updates and resolutions to any inquiries or concerns.
4. Utilize financial knowledge and expertise to recommend and execute appropriate account closure or transfer options for clients.
5. Maintain accurate and detailed records of offboarding activities and ensure compliance with all regulatory requirements.
6. Proactively identify and resolve any potential issues or roadblocks in the offboarding process to ensure a positive client experience.
7. Demonstrate exceptional customer service skills and professionalism when interacting with clients and internal stakeholders.
8. Stay up-to-date on industry trends and regulations related to client offboarding and make recommendations for process improvements as needed.
9. Participate in training and development opportunities to enhance knowledge and skills in offboarding procedures and customer service.
10. Collaborate with team members to meet or exceed offboarding targets and goals set by management.

According to JobzMall, the average salary range for a Client Offboarding Account Manager in Los Angeles, CA, USA is $65,000-$85,000 per year. However, this can vary depending on the specific company, level of experience, and other factors such as bonuses and benefits. It is also important to note that salaries may be higher or lower in different industries or sectors.

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.