Branch Operations Lead - Boise, Meridian, Eagle

Are you a driven and organized individual looking for a leadership role in the banking industry? Look no further! Chase Bank is currently seeking a Branch Operations Lead to oversee our branches in Boise, Meridian, and Eagle. As a leader in the financial services industry, Chase Bank prides itself on providing exceptional customer service and innovative solutions to our clients. We are looking for a highly motivated individual with a strong background in banking operations and a passion for developing and leading a high-performing team. If you are a natural leader with excellent communication skills and a customer-centric mindset, we want to hear from you!

1. Oversee day-to-day operations of Chase Bank branches in Boise, Meridian, and Eagle.
2. Develop and implement strategies to drive sales and achieve branch goals.
3. Train, coach, and motivate branch staff to provide exceptional customer service and meet performance targets.
4. Ensure compliance with all banking regulations and procedures.
5. Monitor branch performance metrics and create action plans to address any areas of improvement.
6. Act as a liaison between the branches and upper management, communicating any important updates or issues.
7. Conduct regular audits to ensure accuracy of transactions and adherence to policies and procedures.
8. Collaborate with other branch operations leads to share best practices and drive consistency across all locations.
9. Foster a positive and inclusive work environment for all employees.
10. Stay updated on industry trends and developments, and make recommendations for process improvements and innovations.
11. Represent Chase Bank at community events and maintain relationships with local businesses and organizations.
12. Handle escalated customer inquiries and complaints, ensuring prompt and satisfactory resolution.
13. Develop and maintain relationships with key clients and promote customer retention.
14. Create and maintain branch schedules and coordinate staffing needs.
15. Prepare and present performance reports to upper management.
16. Continuously evaluate and improve processes and procedures to increase efficiency and effectiveness.
17. Act as a role model for the team, demonstrating professionalism, integrity, and a strong work ethic.

According to JobzMall, the average salary range for a Branch Operations Lead - Boise, Meridian, Eagle in Eagle, ID, USA is $55,000-$70,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and additional certifications or qualifications.

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.