Chase Bank

AWS Platform Support Engineer

Chase Bank
1111 Fannin St, Houston, TX 77002, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We operate in a follow the sun model; which means when you finish your working day in Houston, you’ll hand-over to Singapore and the UK to support overnight. The role requires weekend support as part of a rotating shift based coverage. In practical terms, this means supporting the platform on a day to day basis at an infrastructure, application and customer journey level. We do this proactively through regular failure mode analysis and chaos testing, supporting change development and delivery through the CI/CD pipeline and reactively through eyes on glass, incident and problem management whilst constantly looking for opportunities to drive forward automation and improvements. It is our passion to collaborate with our colleagues who are developing our technology platforms to deliver legendary service in a secure, value-adding, scalable and resilient way.

Where is this job?
This job is located at 1111 Fannin St, Houston, TX 77002, USA
Job Qualifications

  • Experience and knowledge of Financial Services products, services and the digital and mobile technologies used to deliver them

  • Experience Application, data and infrastructure architecture disciplines

  • Distributed Tracing, particularly the ‘OpenTracing’ standards and associated technology stack (Jaeger etc.)

Required Skills

  • Vendor Management

  • Budget management

  • Elasticsearch

  • ServiceNow

  • RDS

  • Grafana

  • Prometheus

  • Time Management Skills

  • Financial controls/auditing

  • AWS Networking and Routing

Soft Skills

  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Flexibility/Adaptability

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a AWS Platform Support Engineer in 1111 Fannin St, Houston, TX 77002, USA is $75,000 - $90,000. This salary range may vary depending on the experience of the engineer, the company they are employed by, and the specific duties they are responsible for.

Additional Information
Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2021
Apply BeforeJune 21st, 2025
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About Chase Bank

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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