Chase Bank

Associate Banker

Chase Bank

Palo Alto, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Chase Bank, where we strive to provide our customers with exceptional banking services and support. We are currently seeking a highly motivated and customer-focused individual to join our team as an Associate Banker. In this role, you will have the opportunity to assist our clients with their banking needs, build relationships, and provide excellent customer service. If you are passionate about helping others and have a strong understanding of financial products and services, we want to hear from you!

  1. Greet and welcome customers as they enter the bank, providing a warm and friendly atmosphere.
  2. Assist customers with their banking needs, including deposits, withdrawals, and account inquiries.
  3. Build and maintain positive relationships with customers by providing exceptional service and addressing their concerns and inquiries.
  4. Educate customers on the various financial products and services offered by the bank and help them choose the best options for their needs.
  5. Process transactions accurately and efficiently, following all bank policies and procedures.
  6. Maintain a thorough understanding of bank products, services, and promotions to effectively cross-sell and upsell to customers.
  7. Responsible for opening and closing accounts, verifying customer information, and ensuring all necessary documentation is completed.
  8. Proactively identify and resolve any issues or discrepancies in customer accounts.
  9. Keep up-to-date with industry trends and changes in banking regulations to ensure compliance and provide accurate information to customers.
  10. Collaborate with team members to achieve branch sales and service goals.
  11. Maintain a clean and organized work environment, including the lobby, teller stations, and workstations.
  12. Continuously strive to improve customer satisfaction and retention through exceptional service.
  13. Attend trainings and meetings to enhance product knowledge and customer service skills.
  14. Adhere to all security and confidentiality protocols to protect customer information.
  15. Perform any other duties or tasks assigned by the supervisor to support overall branch operations and customer satisfaction.
Where is this job?
This job is located at Palo Alto, CA, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business Administration, Or Related Field.

  • Strong Communication And Interpersonal Skills.

  • Knowledge Of Banking Products And Services.

  • Prior Experience In Customer Service Or Sales, Preferably In The Banking Industry.

  • Ability To Work In A Fast-Paced And Dynamic Environment, While Maintaining Accuracy And Attention To Detail.

Required Skills
  • Financial Analysis

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Salesmanship

  • Problem-Solving

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Banker in Palo Alto, CA, USA is $50,000 - $70,000. However, this can vary depending on factors such as the specific bank, years of experience, and level of education. It is best to research the specific bank and job listing for more accurate salary information.

Additional Information
Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 1st, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Chase Bank

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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