Charter Communications

Retail Sales Specialist

Charter Communications

Appleton, WI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a highly motivated and customer-focused Retail Sales Specialist to join our Charter Communications team. The Retail Sales Specialist will be responsible for providing superior customer service and sales support to our clients. The ideal candidate will have excellent communication and organizational skills and will be driven to meet and exceed sales goals.To be successful in this role, you should have experience in retail sales and customer service, a passion for helping customers, and a strong understanding of Charter Communications products and services. The ability to work a flexible schedule and handle customer concerns in a professional manner is essential. We also require that you have a high school diploma or equivalent.

Responsibilities:

  1. Provide superior customer service and sales support to Charter Communications clients.
  2. Meet and exceed sales goals.
  3. Handle customer inquiries and concerns in a professional manner.
  4. Maintain product and service knowledge to effectively explain features and benefits to customers.
  5. Assist in educating customers on Charter Communications products and services.
  6. Upsell additional products and services.
  7. Utilize sales tracking systems to accurately document all customer interactions.
  8. Maintain accurate records of customer accounts and purchases.
  9. Work a flexible schedule to accommodate customer needs.
  10. Remain up-to-date on industry trends and developments.
Where is this job?
This job is located at Appleton, WI, USA
Job Qualifications
  • Ability To Multi-Task

  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Computer Literacy

  • Knowledge Of Charter Communications Products And Services

  • Excellent Customer Service Skills

  • Ability To Handle Customer Complaints

  • Strong Problem-Solving Skills

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • customer service

  • Teamwork

  • confidence

  • Patience

  • Problem-Solving

  • Adaptability

  • Upselling

  • Professionalism

  • Organizational

  • Technology

  • Negotiating

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Sales Specialist in Appleton, WI, USA is $27,000 to $39,000 per year. This range may vary depending on the experience and qualifications of the individual.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 4th, 2023
Apply BeforeJuly 8th, 2026
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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