Charter Communications

Retail Sales Specialist

Charter Communications

St. Petersburg, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic and experienced Retail Sales Specialist to join our team at Charter Communications. The Retail Sales Specialist will be responsible for delivering exceptional customer service and promoting our products and services. The ideal candidate must be motivated, organized, and possess excellent communication and interpersonal skills.The successful applicant should be able to provide an exceptional sales experience to potential customers by understanding their needs and recommending products and services that meet their individual requirements. To be successful in this role, the Retail Sales Specialist must have a strong understanding of Charter Communications products and services, identify sales opportunities, and have the ability to close sales quickly.We're looking for someone who is passionate about delivering excellent customer service and is committed to helping us meet our customer satisfaction goals. If you have a passion for sales and are driven to exceed expectations, we'd love to hear from you!

Responsibilities:

  1. Greet customers and provide exceptional customer service.
  2. Identify customer needs and recommend appropriate products and services.
  3. Build relationships with customers to ensure repeat business and referrals.
  4. Stay up to date on Charter Communications products and services.
  5. Generate sales leads and close sales quickly.
  6. Maintain accurate records of customer interactions and sales.
  7. Monitor customer feedback and take appropriate action to ensure customer satisfaction.
  8. Assist customers with product returns, refunds, and exchanges.
  9. Develop and implement promotional plans and activities to increase sales.
  10. Utilize sales techniques to maximize revenue and meet sales goals.
Where is this job?
This job is located at St. Petersburg, FL, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Knowledge Of Charter Communications Products And Services

  • Ability To Multitask And Prioritize Tasks

  • Problem-Solving Skills

  • Excellent Interpersonal Skills

  • Strong Customer Service Orientation

  • Knowledge Of Sales Techniques And Processes

  • Familiarity With Microsoft Office Suite

Required Skills
  • Networking

  • Communication

  • Sales

  • Product knowledge

  • Negotiation

  • customer service

  • Teamwork

  • Computer

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Upselling

  • Time-Management

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Specialist in St. Petersburg, FL, USA is $22,000 to $31,000 per year. This salary range may vary depending on the qualifications, experience, and skills of the individual.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 4th, 2023
Apply BeforeMay 10th, 2026
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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