Principal Engineer I, Wireless Service Assurance Platform Strategist
Welcome to Charter Communications! We are a leading telecommunications company providing advanced wireless services to millions of customers. We are seeking a Principal Engineer I to join our team as a Wireless Service Assurance Platform Strategist. In this role, you will be responsible for developing and implementing strategies for our wireless service assurance platform. We are looking for an experienced and driven individual with a strong background in wireless technologies and service assurance. If you are passionate about innovation and have a knack for problem-solving, we want you on our team!
- Develop and implement strategies for the wireless service assurance platform to ensure optimal performance and customer satisfaction.
- Conduct thorough research and analysis to identify industry trends and customer needs in order to continuously improve the wireless service assurance platform.
- Collaborate with cross-functional teams to gather requirements and translate them into actionable plans.
- Lead the design, development, and testing of new features and enhancements for the wireless service assurance platform.
- Monitor and analyze platform performance and identify areas for improvement, providing recommendations and solutions to address any issues.
- Stay up-to-date with advancements in wireless technologies and industry best practices to ensure the platform remains competitive and cutting-edge.
- Create and maintain documentation for the wireless service assurance platform, including user guides, technical specifications, and training materials.
- Train and mentor team members on the use and functionality of the wireless service assurance platform.
- Communicate and collaborate with stakeholders, including customers, to gather feedback and incorporate it into platform development and improvement.
- Ensure compliance with company policies and procedures, as well as regulatory requirements, in all aspects of platform development and management.
Extensive Knowledge And Experience In Wireless Network Technologies, Including Lte, 5G, And Wi-Fi Protocols.
Proven Track Record Of Developing And Implementing Strategic Plans For Service Assurance Platforms In A Large-Scale Telecommunications Environment.
Strong Understanding Of Network Operations And Service Assurance Methodologies, Including Fault Management, Performance Monitoring, And Network Optimization.
Excellent Communication And Leadership Skills, With The Ability To Collaborate With Cross-Functional Teams And Present Complex Technical Concepts To Non-Technical Stakeholders.
Bachelor's Degree In Electrical Engineering, Computer Science, Or Related Field, With A Minimum Of 8 Years Of Experience In Wireless Service Assurance Or Network Engineering. Advanced Degree Or Industry Certifications (E.g. Ccna, Ccnp) Preferred.
Quality Assurance
Communication Skills
Project Management
Vendor Management
Data Analysis
Problem Solving
Budget management
Team Leadership
Network Infrastructure
Wireless Technology
Platform Strategy
Service Assurance
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Principal Engineer I, Wireless Service Assurance Platform Strategist in Greenwood Village, CO, USA is $152,000 - $197,000 per year. However, this range can vary depending on factors such as the specific company, the engineer's level of experience, and their skill set. Additionally, location and cost of living may also play a role in determining salary for this position.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.
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