Field Technician

We are seeking a highly motivated, customer service-oriented individual to fill the role of Field Technician at Charter Communications. In this position, you will be responsible for providing excellent customer service and technical support to our customers in order to ensure a positive experience. To be successful in this role, you must possess strong communication and problem-solving skills, as well as be knowledgeable in digital television, broadband and phone services. The ideal candidate will be organized, detail-oriented, and have the ability to work independently and within a team. If you are looking for a career opportunity that offers the chance to provide customer service excellence and technical support, then we invite you to apply for our Field Technician position at Charter Communications.

Responsibilities: 1.Provide excellent customer service and technical support to Charter Communications customers. 2.Troubleshoot, diagnose, and repair customer service issues. 3.Understand and be knowledgeable in digital television, broadband and phone services. 4.Stay up to date with the latest technological trends and advancements. 5.Communicate effectively with customers to ensure a positive experience. 6.Maintain a professional, organized work environment and adhere to safety protocols. 7.Work both independently and as part of a team. 8.Provide technical assistance and support to other team members when needed. 9.Maintain customer records and other documentation. 10.Ensure compliance with established company policies and procedures.

According to JobzMall, the average salary range for a Field Technician in Brea, CA, USA is around $47,000 to $58,000 per year. This salary range can vary depending on factors such as the company, the size of the organization, the experience of the technician, and the type of position.

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.