Charter Communications

Fiber Technician

Charter Communications

San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Charter Communications, one of the leading providers of high-speed internet, TV, and phone services in the country. We are currently seeking a skilled and dedicated Fiber Technician to join our team and help us deliver exceptional fiber optic services to our customers.As a Fiber Technician, you will play a crucial role in the installation, maintenance, and repair of our fiber optic network. You will be responsible for ensuring that our customers have a seamless and reliable connection, while also providing excellent customer service. We are looking for someone who is passionate about technology, has a strong attention to detail, and is committed to delivering the best possible experience for our customers.If you have experience in fiber optic technology and a desire to be a part of a dynamic and innovative company, we would love to hear from you. Join us at Charter Communications and be a part of our mission to connect people and businesses with the world.

  1. Install, maintain, and repair fiber optic network for Charter Communications customers.
  2. Ensure a seamless and reliable connection for customers by troubleshooting any network issues.
  3. Provide excellent customer service by addressing customer concerns and inquiries in a timely and professional manner.
  4. Adhere to safety guidelines and protocols while performing installation and maintenance tasks.
  5. Keep accurate records of work performed and report any issues or concerns to management.
  6. Collaborate with other team members to ensure efficient and effective completion of tasks.
  7. Stay up-to-date with industry advancements and new technologies related to fiber optic services.
  8. Use specialized tools and equipment to perform network installations and repairs.
  9. Communicate with customers to schedule installations and repairs, and provide them with necessary information and instructions.
  10. Maintain a positive and professional attitude while representing Charter Communications.
  11. Follow company policies and procedures to ensure high-quality service delivery.
  12. Continuously strive to improve the customer experience by identifying and implementing process improvements.
  13. Assist in training and mentoring new team members as needed.
  14. Keep work area clean and organized to ensure a safe and productive work environment.
  15. Attend company meetings and training sessions to stay informed on updates and changes.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Knowledge Of Fiber Optic Technology: A Fiber Technician Should Have A Strong Understanding Of Fiber Optic Technology, Including The Installation, Maintenance, And Troubleshooting Of Fiber Optic Cables And Equipment.

  • Experience With Cable And Telecommunications Systems: Charter Communications Is A Leading Provider Of Cable And Telecommunications Services, So A Fiber Technician Should Have Experience Working With These Systems.

  • Proficiency In Splicing And Terminating Fiber Optic Cables: This Is A Critical Skill For A Fiber Technician, As They Will Be Responsible For Connecting And Repairing Fiber Optic Cables In Both Indoor And Outdoor Environments.

  • Ability To Read And Interpret Technical Diagrams And Blueprints: A Fiber Technician Should Be Able To Understand And Follow Technical Diagrams And Blueprints In Order To Properly Install And Maintain Fiber Optic Equipment And Infrastructure.

  • Strong Problem-Solving And Troubleshooting Skills: Fiber Optic Networks Can Be Complex And Require Precise Troubleshooting To Identify And Resolve Issues. A Qualified Fiber Technician Should Have Excellent Problem-Solving Skills To Effectively Troubleshoot And Resolve Technical Issues.

Required Skills
  • Communication Skills

  • Troubleshooting

  • Time Management

  • Attention to detail

  • equipment maintenance

  • Network Testing

  • Cable Management

  • Technical Knowledge

  • Splicing

  • Fiber Installation

  • Fiber Optic Repair

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fiber Technician in San Antonio, TX, USA is between $35,000 and $55,000 per year. This can vary based on experience, education, and specific job duties. Some employers may offer additional benefits such as health insurance, retirement plans, and bonuses. It is recommended to research specific job listings and speak with potential employers to determine the exact salary for a Fiber Technician in San Antonio.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeApril 11th, 2026
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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