Charter Communications

Fiber Technician

Charter Communications

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Charter Communications, where we strive to provide top-notch services to our customers. We are currently seeking a skilled and dedicated Fiber Technician to join our team. As a Fiber Technician, you will play a crucial role in ensuring that our customers have reliable and high-speed internet connections. We are looking for a candidate who is passionate about technology, has a strong attention to detail, and is committed to providing exceptional customer service. If you have experience in fiber optic installation and maintenance, and possess excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

  1. Install and maintain fiber optic cables to ensure reliable and high-speed internet connections for customers.
  2. Troubleshoot and resolve any issues with fiber optic connections.
  3. Conduct regular inspections and maintenance to ensure optimal performance of fiber optic networks.
  4. Collaborate with team members to identify and implement improvements to our fiber optic systems.
  5. Provide exceptional customer service by responding to inquiries and concerns in a timely and professional manner.
  6. Follow safety protocols and regulations while working with fiber optics.
  7. Keep accurate records of all installation, maintenance, and repair activities.
  8. Stay updated on industry developments and advancements in fiber optic technology.
  9. Communicate effectively with customers and team members to ensure a smooth and efficient installation process.
  10. Adhere to company policies and procedures to maintain a high level of quality and consistency.
  11. Maintain a clean and organized work environment.
  12. Be available for on-call or emergency situations as needed.
  13. Train and mentor new Fiber Technicians as needed.
  14. Continuously strive to meet and exceed performance targets and goals.
  15. Represent the company in a professional and positive manner at all times.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Knowledge Of Fiber Optic Technology: The Ideal Candidate Should Have A Thorough Understanding Of Fiber Optic Technology, Including The Different Types Of Cables, Connectors, Splicing Techniques, And Testing Equipment.

  • Experience With Fiber Optic Installation And Maintenance: The Role Of A Fiber Technician Involves Installing, Maintaining, And Troubleshooting Fiber Optic Networks. Therefore, Candidates Must Have Prior Experience In This Field, Including The Ability To Read And Interpret Network Diagrams.

  • Strong Technical And Analytical Skills: Fiber Technicians Must Possess Strong Technical And Analytical Skills To Identify And Resolve Issues That May Arise During Network Installation Or Maintenance. This Includes The Ability To Troubleshoot And Use Diagnostic Equipment To Locate And Repair Faults.

  • Attention To Detail: Fiber Optic Networks Require Precise Installation And Maintenance To Ensure Optimal Performance. A Fiber Technician Must Have A Keen Eye For Detail To Ensure All Connections, Splices, And Terminations Are Properly Made And Tested.

  • Communication And Teamwork: As Part Of A Larger Team, Fiber Technicians Must Have Excellent Communication Skills And The Ability To Work Collaboratively With Others To Complete Projects Efficiently. This Includes Providing Clear And Concise Updates To Team Members And Managers, As Well As Working Well With Contractors And External Partners.

Required Skills
  • Data Analysis

  • customer service

  • equipment maintenance

  • Network troubleshooting

  • Problem-Solving

  • team

  • Cable Management

  • Safety Protocols

  • Fiber Splicing

  • Fiber Installation

  • Signal Testing

  • Fiber Termination

Soft Skills
  • Communication

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fiber Technician in Charlotte, NC, USA is $41,000 - $66,000 per year. However, this can vary depending on the specific company, experience level, and job responsibilities. Some Fiber Technicians may earn more or less than this range.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeJune 9th, 2026
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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