
Enterprise Technical Support
We’re looking for an outstanding Enterprise Technical Support Specialist to join the Charter Communications team. This is an exciting opportunity to join a world-class organization and work with cutting-edge technology.In this role, you will be responsible for providing technical support and guidance to our customers on a wide variety of technical topics. You’ll be the first point of contact for customers who need assistance with their networks and services, and you’ll have to be able to provide fast, accurate, and comprehensive solutions.We’re looking for someone with excellent customer service skills and a technical aptitude. If you have a passion for technology and helping people, this could be the perfect job for you.To be considered, you should have:• A Bachelor’s degree in Computer Science, Information Technology, or a related field• At least two years of experience in technical support• A strong understanding of networks and related technologies• Ability to effectively troubleshoot and resolve technical issues• Excellent communication, problem-solving, and organizational skills• Knowledge of Charter Communications products and servicesIf you’re up for the challenge and ready to join an amazing team, we want to hear from you!
Excellent Communication And Interpersonal Skills
Ability To Work Independently
Familiarity With Charter Communications Products And Services
Strong Customer Service Orientation
Knowledgeable In Computer Hardware And Software
Ability To Troubleshoot Hardware And Software Issues
Experience With Networking And Routers
Ability To Use Diagnostic Tools And Software
Security
Networking
Windows
Linux
Troubleshooting
Telecommunications
DHCP
DNS
customer service
LAN
WAN
VoIP
IP
Cable
Fiber
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Enterprise Technical Support in Duluth, MN, USA is $45,000 to $52,000. This salary range includes base salary, bonus, commission, and any other compensation. The salary range may vary depending on the company, experience, and qualifications of the individual.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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