
Enterprise Technical Support
At Charter Communications, we are looking for an Enterprise Technical Support professional to join our team. The successful candidate will provide technical support to our enterprise customers, ensuring that problems are quickly identified and resolved. In this role, you will be a key contributor to our organization and will be responsible for maintaining uptime and reliability for our customers.In order to be successful in this role, you must possess excellent interpersonal and customer service skills, as well as a strong technical aptitude. You should have experience troubleshooting hardware and software, as well as in-depth knowledge of networking concepts and protocols. The ability to quickly learn and understand new technologies is also essential.We are seeking a highly motivated, passionate individual with a commitment to providing the best possible service to our customers. If you have the qualities and experience we are looking for, we welcome you to apply for this exciting opportunity!
Excellent Communication
Proficiency In Windows
Problem Solving And Customer Service Skills
Knowledge Of Networking Infrastructure And Protocols
Ability To Work With And Troubleshoot A Variety Of Hardware And Software
Linux
And/Or Mac Operating Systems
Knowledge Of Customer Service Tools And Best Practices
Knowledge Of Active Directory And Other Microsoft Server Technologies
Ability To Diagnose And Resolve Technical Support Issues
Understanding Of Lan/Wan Environments
Networking
Troubleshooting
Network Security
Customer Support
Data migration
Software Installation
System Administration
System Monitoring
Cable installation
Data Recovery
Server Maintenance
Remote Access
Hardware Upgrades
Phone Support
Printer Configuration
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
self-motivation
Creative Thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Enterprise Technical Support in Morrisville, NC, USA is between $37,000 and $56,000. This range can vary depending on the experience of the individual and the type of organization they are working for.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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