
Enterprise Technical Support
Charter Communications is looking for an enthusiastic and motivated individual to join its Enterprise Technical Support team. The successful candidate will be responsible for providing technical assistance and support to enterprise customers, working to ensure their satisfaction and loyalty.We are looking for a skilled problem-solver with a passion for customer service and an aptitude for troubleshooting technical issues. A successful candidate must be eager to accept new challenges and possess excellent communication and organizational skills.The ideal candidate will have experience in the telecommunications industry, knowledge of customer service principles and practices, and a customer-oriented attitude. They must also possess strong analytical and problem-solving skills, as well as the ability to diagnose and resolve technical issues in a timely manner. The ability to learn quickly and think on one’s feet is a must.If you are looking for an exciting opportunity to join a team of professionals dedicated to providing the best customer service experience possible, then Charter Communications may be the place for you!
Excellent Customer Service Skills
Strong Technical Knowledge
Ability To Multi-Task And Prioritize Tasks
Excellent Written And Verbal Communication Skills
Experience In Troubleshooting Network And Operating System Issues
Familiarity With Networking Protocols And Security
Knowledge Of Telecommunications Systems And Equipment
Knowledge Of Cable And Internet Services
Documentation
Networking
Troubleshooting
Network Security
Operating Systems
Communication
Incident Management
customer service
VoIP
help desk
Escalations
Monitoring
Systems
Diagnostics
Wi-Fi
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
self-motivation
Teamwork
Adaptability
According to JobzMall, the average salary range for a Enterprise Technical Support in Riverside, CA, USA is $50,000 to $65,000. This salary range is based on salaries submitted by users to JobzMall, with some salaries falling outside of the range.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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