Charter Communications

Enterprise Technical Support

Charter Communications

Middletown, NY 10940, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Charter Communications is looking for an experienced Enterprise Technical Support specialist to join our team. In this role, you will be responsible for providing technical expertise and guidance to our customers, ensuring their satisfaction and a successful customer experience.To be successful in this role, you must have excellent communication and customer service skills, be a team player and have a strong technical background. You should have a thorough understanding of networking, hardware, software and Internet concepts. Knowledge of systems administration, managed services and LAN/WAN architecture is a plus.At Charter Communications, we are committed to providing superior customer service and technical support to our customers. We are looking for an individual who is passionate about technology, has great problem-solving skills and is eager to learn new concepts. If you have a friendly attitude and enjoy working with customers, we would love to hear from you!

Where is this job?
This job is located at Middletown, NY 10940, USA
Job Qualifications
  • Customer Service Experience

  • Ability To Multi-Task And Prioritize Tasks

  • Excellent Problem-Solving Skills

  • Experience With Customer Relationship Management Systems

  • Strong Knowledge Of Computer Systems

  • Troubleshooting Experience

  • Ability To Communicate Effectively With Customers

  • Familiarity With Network And Server Technology

Required Skills
  • Networking

  • Windows

  • Linux

  • Troubleshooting

  • Network Security

  • Network Administration

  • Communication

  • Technical Support

  • Problem Solving

  • Database Management

  • customer service

  • Mac OS

  • Firewall administration

  • Systems analysis

  • Configuration

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Enterprise Technical Support in Middletown, NY 10940, USA is $45,000 - $54,000 per year. This estimate can vary depending on factors such as employer, type of company, experience level and industry.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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