Charter Communications

Enterprise Technical Support

Charter Communications

Spring, TX 77373, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Charter Communications is looking for a passionate and motivated individual to join our team as an Enterprise Technical Support specialist. This is an opportunity to join a dynamic and collaborative team that is responsible for providing technical assistance and support to our enterprise customers.As an Enterprise Technical Support specialist, you will be responsible for troubleshooting and resolving technical issues, fielding customer inquiries, and providing assistance with installation and setup. You should be comfortable troubleshooting a variety of technical issues and be able to provide high-level customer service.To be successful in this role, you should have a knack for troubleshooting and problem-solving, as well as a passion for helping customers. You should also have excellent communication skills and a strong customer service focus.The ideal candidate should have the following qualifications:• 2+ years of experience in a technical customer service role• Knowledge of Windows and Linux operating systems• Experience with network and system security• Ability to troubleshoot hardware, software, and network-related issues• Excellent customer service and communication skills• Ability to work independently and as part of a teamIf you're looking for a rewarding opportunity to join a rapidly growing organization, we want to hear from you! Please apply today for immediate consideration.

Where is this job?
This job is located at Spring, TX 77373, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Ability To Work Independently And Collaboratively

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Troubleshoot Technical Issues

  • Strong Technical Expertise

  • Experience With Installation And Maintenance Of Computer Hardware And Software

  • Familiarity With Network Devices And Protocols

  • Aptitude For Problem Solving

Required Skills
  • Email

  • Networking

  • Windows

  • Linux

  • Troubleshooting

  • Network Security

  • customer service

  • VoIP

  • Disaster recovery

  • Data migration

  • Collaboration

  • Asset management

  • Software Installation

  • System Monitoring

  • Server administration

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Enterprise Technical Support in Spring, TX 77373, USA is between $44,000 and $67,000 per year. This range is based on salaries submitted anonymously to the JobzMall job board by employers and employees. Salaries can vary depending on experience, skills, industry, location, and other factors.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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