Charter Communications

Enterprise Account Manager

Charter Communications

El Segundo, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Charter Communications is seeking a motivated and experienced Enterprise Account Manager to join our team. As an Enterprise Account Manager, you will be responsible for managing and growing relationships with our enterprise clients, ensuring their satisfaction and success with our services. This is a key role in our organization, as you will play a pivotal role in driving revenue growth and building long-term partnerships with our valued clients. We are looking for a highly motivated individual with a strong sales background and excellent communication skills to join our dynamic team. If you are passionate about building relationships, driving sales, and delivering exceptional customer service, we want to hear from you!

  1. Develop and maintain strong relationships with enterprise clients to ensure their satisfaction and success with our services.
  2. Identify and pursue opportunities for upselling and cross-selling services to existing clients.
  3. Collaborate with internal teams to ensure timely and effective delivery of services to clients.
  4. Communicate regularly with clients to understand their needs and address any issues or concerns.
  5. Conduct regular account reviews and provide strategic recommendations to improve client satisfaction and retention.
  6. Act as the main point of contact for clients, responding promptly to inquiries and providing exceptional customer service.
  7. Develop and maintain a deep understanding of the industry and our services to effectively position them to clients.
  8. Monitor and analyze sales and performance data to identify trends and opportunities.
  9. Develop and implement account plans to achieve revenue and growth targets.
  10. Represent the company at industry events and conferences to network and generate new business leads.
  11. Collaborate with team members to share best practices and drive overall success.
  12. Stay up-to-date on market trends and competitors to inform sales strategies and tactics.
  13. Prepare and present reports on account performance and progress to management.
  14. Maintain accurate records of client interactions and sales activities in CRM system.
  15. Adhere to company policies and procedures, including ethical standards and compliance regulations.
Where is this job?
This job is located at El Segundo, CA, USA
Job Qualifications
  • Proven Sales Experience: The Ideal Candidate Should Have A Track Record Of Success In A Sales Role, With A Particular Emphasis On Enterprise Or B2B Sales.

  • Strong Communication Skills: As An Enterprise Account Manager, The Candidate Will Need To Effectively Communicate With Both Internal Teams And External Clients. This Requires Excellent Verbal And Written Communication Skills.

  • Industry Knowledge: The Candidate Should Have A Strong Understanding Of The Telecommunications Industry, Including The Latest Trends And Technologies, As Well As A Deep Understanding Of Charter Communications' Products And Services.

  • Relationship-Building Skills: An Enterprise Account Manager Will Be Responsible For Building And Maintaining Relationships With Key Clients. The Candidate Should Have A Natural Ability To Build Rapport And Trust With Clients And Be Able To Identify And Address Their Needs.

  • Strategic Thinking: This Role Requires A Candidate Who Can Think Strategically And Develop Tailored Solutions For Clients. The Ideal Candidate Should Have Experience In Developing And Executing Strategic Account Plans And Be Able To Identify Opportunities For Growth And Expansion Within Their Client Base.

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Forecasting

  • Negotiation

  • Relationship Building

  • Analytics

  • CRM software

  • Strategic Thinking

  • Problem-Solving

  • Client management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Enterprise Account Manager in El Segundo, CA 90245, USA is $75,000 - $125,000 per year. This can vary based on factors such as experience, company size, and industry. Some Enterprise Account Managers in this area may earn more or less than this range depending on their individual qualifications and job responsibilities.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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