Desktop Support Specialist

Charter Communications is searching for a passionate Desktop Support Specialist to join our team. In this role, you will be an integral part of maintaining our customer-facing computers and ensuring our customers have a smooth experience. We are looking for a technically-minded individual who can troubleshoot any issue that may arise and is comfortable working with a variety of computer systems. If you have a knack for problem-solving and a passion for technology, this is the role for you.To be considered for this position, you must have at least two years of experience working with desktop systems, a basic understanding of networking and network protocols, and excellent customer service skills. Beyond that, you must have a deep understanding of Windows and Mac OS, be able to solve complex technical problems, and be able to work both independently and in a team. We are looking for an individual who is highly organized, detail-oriented, and has excellent communication and interpersonal skills. If this sounds like you, please apply today!

Responsibilities:

• Maintain customer-facing computers and ensure customer satisfaction

• Troubleshoot any technical issues that arise

• Have a basic understanding of networking and network protocols

• Possess a deep understanding of Windows and Mac OS

• Solve complex technical problems

• Work independently and as part of a team

• Highly organized and detail-oriented

• Possess excellent customer service, communication, and interpersonal skills

According to JobzMall, the average salary range for a Desktop Support Specialist in Columbus, OH, USA is between $34,000 and $45,000 per year. This range can vary depending on experience, qualifications, and other factors.

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.