Charter Communications

Customer Support Technical Representative

Charter Communications

Duluth, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Charter Communications, we are looking for an energetic and detail-oriented Customer Support Technical Representative to join our team. In this role, you will be the first point of contact for our customers, providing them with technical support and troubleshooting assistance. This is an excellent opportunity to demonstrate your problem-solving skills and build strong relationships with our customers. The ideal candidate for this position should have excellent communication and interpersonal skills, as well as a passion for helping customers. A successful Customer Support Technical Representative will have experience in customer service and technical support, as well as a comprehensive understanding of the Charter Communications products and services.If you are interested in joining a team of dedicated professionals and providing exceptional customer service, then we would love to hear from you!

Where is this job?
This job is located at Duluth, MN, USA
Job Qualifications
  • Ability To Work Independently

  • Strong Communication Skills

  • Knowledge Of Customer Service Principles And Practices

  • Excellent Problem-Solving Capabilities

  • Proficient In Ms Office

  • Experience Troubleshooting Customer Issues

  • Patience And Empathy

  • Technically Competent

Required Skills
  • Documentation

  • Networking

  • Troubleshooting

  • Communication

  • Telecommunications

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Analysis

  • Organization

  • Patience

  • Flexibility

  • Adaptability

  • Technology

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Technical Representative in Duluth, MN, USA is between $32,800 and $42,000 per year. This range is determined by taking into account the experience of the candidate, the company they are working for, and the job description of the role.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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