
Customer Support Technical Representative
At Charter Communications, we are looking for an energetic and detail-oriented Customer Support Technical Representative to join our team. In this role, you will be the first point of contact for our customers, providing them with technical support and troubleshooting assistance. This is an excellent opportunity to demonstrate your problem-solving skills and build strong relationships with our customers. The ideal candidate for this position should have excellent communication and interpersonal skills, as well as a passion for helping customers. A successful Customer Support Technical Representative will have experience in customer service and technical support, as well as a comprehensive understanding of the Charter Communications products and services.If you are interested in joining a team of dedicated professionals and providing exceptional customer service, then we would love to hear from you!
Ability To Work Independently
Strong Communication Skills
Knowledge Of Customer Service Principles And Practices
Excellent Problem-Solving Capabilities
Proficient In Ms Office
Experience Troubleshooting Customer Issues
Patience And Empathy
Technically Competent
Documentation
Networking
Troubleshooting
Communication
Telecommunications
Multitasking
Attention to detail
Problem Solving
customer service
Analysis
Organization
Patience
Flexibility
Adaptability
Technology
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Support Technical Representative in Duluth, MN, USA is between $32,800 and $42,000 per year. This range is determined by taking into account the experience of the candidate, the company they are working for, and the job description of the role.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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