
Customer Support Technical Representative
At Charter Communications, we are looking for a highly motivated and customer-focused individual to join our team of Customer Support Technical Representatives. As a Customer Support Technical Representative, you will have the opportunity to serve our customers by providing technical and customer service support in a friendly and professional manner. We are looking for someone with a minimum of 2 years of customer service experience, who has a passion for helping others and excellent communication and problem solving skills. The ideal candidate should be comfortable working in a fast-paced environment and be a team player. If you are looking for an opportunity to make a difference in people's lives, this is the perfect opportunity for you!
Excellent Communication Skills
Willingness To Work Flexible Hours
Strong Customer Service Background
Knowledge Of Customer Support Software
Ability To Troubleshoot Technical Issues
Proficiency In Using Operating Systems
Ability To Provide Technical Support To Customers Over The Phone
Experience In Using Databases And Customer Relationship Management Systems
Documentation
Networking
Troubleshooting
Communication
Listening
Technical
Analytical
Patience
Problem-Solving
Organizational
Interpersonal
Customer-Service
Escalating
Diagnosing
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
collaboration
Adaptability
According to JobzMall, the average salary range for a Customer Support Technical Representative in Milwaukee, WI, USA is $36,000 to $56,000 per year. This range varies depending on the individual's experience level, job duties, and qualifications.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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