
Customer Support Technical Representative
As a Customer Support Technical Representative at Charter Communications, you will be responsible for providing exceptional customer service to customers by providing technical assistance and troubleshooting. You will be an integral part of the customer support team, working to ensure that all customer inquiries are handled quickly and professionally. Success in this role requires an individual who is detail-oriented, highly organized, and has excellent communication and problem-solving skills. If you are passionate about helping customers, we invite you to apply for this position.
Strong Organizational Skills
Excellent Communication Skills
Ability To Troubleshoot Technical Issues
Experience With Online Technologies
Knowledge Of Customer Service Best Practices
Friendly And Professional Demeanor
Experience With Charter Communications Products
Knowledge Of Network And/Or Internet Protocols
Documentation
Networking
Troubleshooting
Support
Communication
Listening
Technical
Understanding
Patience
Problem-Solving
Adaptability
Interpersonal
Analyzing
Resolving
Knowledge
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Customer Support Technical Representative in Riverside, CA, USA is $53,852 - $91,421 per year. This salary range varies depending on a variety of factors, such as the employer, the individual’s experience, and the specific job duties.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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