Charter Communications

Customer Support Technical Representative

Charter Communications

Riverside, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Customer Support Technical Representative at Charter Communications, you will be responsible for providing exceptional customer service to customers by providing technical assistance and troubleshooting. You will be an integral part of the customer support team, working to ensure that all customer inquiries are handled quickly and professionally. Success in this role requires an individual who is detail-oriented, highly organized, and has excellent communication and problem-solving skills. If you are passionate about helping customers, we invite you to apply for this position.

Where is this job?
This job is located at Riverside, CA, USA
Job Qualifications
  • Strong Organizational Skills

  • Excellent Communication Skills

  • Ability To Troubleshoot Technical Issues

  • Experience With Online Technologies

  • Knowledge Of Customer Service Best Practices

  • Friendly And Professional Demeanor

  • Experience With Charter Communications Products

  • Knowledge Of Network And/Or Internet Protocols

Required Skills
  • Documentation

  • Networking

  • Troubleshooting

  • Support

  • Communication

  • Listening

  • Technical

  • Understanding

  • Patience

  • Problem-Solving

  • Adaptability

  • Interpersonal

  • Analyzing

  • Resolving

  • Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Support Technical Representative in Riverside, CA, USA is $53,852 - $91,421 per year. This salary range varies depending on a variety of factors, such as the employer, the individual’s experience, and the specific job duties.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeJune 21st, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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