Charter Communications

Customer Support Technical Representative

Charter Communications

Richardson, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Charter Communications, we are seeking an experienced, customer-focused individual to join our team as a Customer Support Technical Representative. The successful candidate will be passionate about customer service and have the ability to provide technical support via phone, email and other channels.We are looking for someone who is reliable, organized, and solution-oriented with strong problem-solving skills. Our ideal candidate will have the ability to multi-task and work well in a fast-paced environment. The successful candidate will also have a positive attitude and exceptional communication skills.This is an excellent opportunity for someone looking to join a well-established company with a reputation for delivering top-notch customer service. If you are interested in this position, please apply now!

Where is this job?
This job is located at Richardson, TX, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work Independently And In A Team Environment

  • Excellent Written And Verbal Communication Skills

  • Ability To Multitask And Prioritize Tasks

  • Ability To Troubleshoot Technical Issues

  • Knowledge Of Customer Service Software And Systems

  • Proficiency In Ms Office

  • Experience With Network Troubleshooting And Repair

Required Skills
  • Documentation

  • Data Entry

  • Networking

  • Troubleshooting

  • Communication

  • Technical Support

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Listening

  • Researching

  • Patience

  • Organizational

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Interpersonal Skills

  • creativity

  • flexibility

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Customer Support Technical Representative in Richardson, TX, USA is $40,000 - $50,000 per year. This range may vary depending on the experience of the individual and the company they are working for.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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