
Customer Support Technical Representative
At Charter Communications, we are seeking an experienced, customer-focused individual to join our team as a Customer Support Technical Representative. The successful candidate will be passionate about customer service and have the ability to provide technical support via phone, email and other channels.We are looking for someone who is reliable, organized, and solution-oriented with strong problem-solving skills. Our ideal candidate will have the ability to multi-task and work well in a fast-paced environment. The successful candidate will also have a positive attitude and exceptional communication skills.This is an excellent opportunity for someone looking to join a well-established company with a reputation for delivering top-notch customer service. If you are interested in this position, please apply now!
Excellent Customer Service Skills
Ability To Work Independently And In A Team Environment
Excellent Written And Verbal Communication Skills
Ability To Multitask And Prioritize Tasks
Ability To Troubleshoot Technical Issues
Knowledge Of Customer Service Software And Systems
Proficiency In Ms Office
Experience With Network Troubleshooting And Repair
Documentation
Data Entry
Networking
Troubleshooting
Communication
Technical Support
Problem Solving
Conflict Resolution
customer service
Listening
Researching
Patience
Organizational
Interpersonal
Communication
Leadership
Interpersonal Skills
creativity
flexibility
Organizational skills
Teamwork
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Customer Support Technical Representative in Richardson, TX, USA is $40,000 - $50,000 per year. This range may vary depending on the experience of the individual and the company they are working for.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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