
Customer Support Technical Representative
Charter Communications is searching for an experienced and passionate Customer Support Technical Representative to join our team. This role is a great opportunity to use your technical expertise to provide customers with exceptional support and problem resolution. We are looking for a self-starter who can take initiative and demonstrate excellent customer service skills. The successful candidate will have a strong technical background, outstanding communication skills, and a passion for helping customers. If you are an experienced professional who is detail-oriented and able to work independently and collaboratively, we want to hear from you.
Excellent Communication And Interpersonal Skills
Ability To Work Independently And As Part Of A Team
Knowledge Of Charter Communications Services And Products
Excellent Customer Service Skills
Ability To Multitask And Prioritize Tasks
Ability To Troubleshoot Technical Issues
Knowledge Of Basic Computer Hardware And Software
Ability To Handle Stressful Situations Calmly And Efficiently
Documentation
Networking
Data Analysis
Network Administration
Communication
customer service
Billing
Network troubleshooting
Problem-Solving
System Administration
Software applications
Technical Troubleshooting
computer systems
Escalation
Escalation Protocols
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Support Technical Representative in Orlando, FL, USA is $25,000 to $45,000 per year. This range can vary depending on the company, experience, and skills of the individual.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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