Charter Communications

Customer Support Technical Representative

Charter Communications

Orlando, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Charter Communications is searching for an experienced and passionate Customer Support Technical Representative to join our team. This role is a great opportunity to use your technical expertise to provide customers with exceptional support and problem resolution. We are looking for a self-starter who can take initiative and demonstrate excellent customer service skills. The successful candidate will have a strong technical background, outstanding communication skills, and a passion for helping customers. If you are an experienced professional who is detail-oriented and able to work independently and collaboratively, we want to hear from you.

Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Ability To Work Independently And As Part Of A Team

  • Knowledge Of Charter Communications Services And Products

  • Excellent Customer Service Skills

  • Ability To Multitask And Prioritize Tasks

  • Ability To Troubleshoot Technical Issues

  • Knowledge Of Basic Computer Hardware And Software

  • Ability To Handle Stressful Situations Calmly And Efficiently

Required Skills
  • Documentation

  • Networking

  • Data Analysis

  • Network Administration

  • Communication

  • customer service

  • Billing

  • Network troubleshooting

  • Problem-Solving

  • System Administration

  • Software applications

  • Technical Troubleshooting

  • computer systems

  • Escalation

  • Escalation Protocols

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Technical Representative in Orlando, FL, USA is $25,000 to $45,000 per year. This range can vary depending on the company, experience, and skills of the individual.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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