Charter Communications

Business Systems Analyst, Spectrum Enterprise

Charter Communications

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the exciting world of Spectrum Enterprise at Charter Communications! We are seeking a highly analytical and strategic Business Systems Analyst to join our dynamic team. As a leading telecommunications and technology company, we are dedicated to providing cutting-edge solutions for our clients. In this role, you will have the opportunity to utilize your expertise in business systems to identify, analyze, and implement solutions that drive efficiency and improve our overall business performance. The ideal candidate will possess a strong understanding of data analysis, process improvement, and project management, as well as excellent communication and problem-solving skills. Join us in our mission to connect people and businesses with innovative technology solutions.

  1. Utilize expertise in business systems to analyze and identify opportunities for process improvement within the organization.
  2. Collaborate with cross-functional teams to gather requirements and develop solutions that align with business goals and objectives.
  3. Conduct thorough data analysis to identify trends and patterns, and make recommendations for enhancing business performance.
  4. Manage projects and initiatives related to business systems, ensuring timely and accurate delivery of solutions.
  5. Develop and maintain documentation, including functional and technical specifications, user guides, and training materials.
  6. Monitor and troubleshoot business systems to ensure optimal performance and identify and resolve any issues that may arise.
  7. Communicate with stakeholders at all levels of the organization to gather feedback and provide updates on project progress.
  8. Stay informed on industry trends and best practices in business systems and make recommendations for implementing new technologies or processes.
  9. Train and support end-users on new systems and processes to ensure successful adoption and implementation.
  10. Continuously evaluate and improve existing business systems to drive efficiency and enhance user experience.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Computer Science, Or A Related Field.

  • Minimum Of 3 Years Of Experience In A Business Systems Analyst Role, Preferably In The Telecommunications Industry.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Gather And Interpret Complex Data.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams And Stakeholders.

  • Experience With Business Process Modeling And Requirements Gathering Techniques, Such As Use Cases And User Stories.

Required Skills
  • Quality Assurance

  • Process Improvement

  • Project Management

  • Data Analysis

  • Agile Methodology

  • Technical Writing

  • Risk assessment

  • Requirements Gathering

  • Stakeholder management

  • Business process modeling

  • System integration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Systems Analyst, Spectrum Enterprise in Charlotte, NC, USA is $70,000 to $90,000 per year. This may vary depending on the specific company, years of experience, and other factors such as education and certifications.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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