Charter Communications

Business Account Executive

Charter Communications

Maryland Heights, MO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We're looking for a motivated and customer-oriented Business Account Executive to join Charter Communications. Our ideal candidate is highly organized and able to efficiently manage multiple tasks while delivering exceptional customer service. In this role, you'll have the opportunity to engage with customers and work closely with a team of sales and customer service professionals to best support our customers' business needs. To be successful in this role, you must have at least two years of sales experience in a customer-facing role, excellent communication and interpersonal skills, and a positive attitude. If you have a passion for sales and customer service, we'd love to hear from you!

Responsibilities:

  1. Provide exceptional customer service and support to all Charter Communications customers.
  2. Create and maintain relationships with customers to ensure satisfaction and loyalty.
  3. Develop and execute sales strategies to maximize customer acquisition and retention.
  4. Monitor customer accounts and provide timely solutions to any customer issues or concerns.
  5. Analyze customer data to identify trends and opportunities for improvement.
  6. Maintain accurate records of customer interactions and sales activities.
  7. Stay up to date on industry trends and developments to ensure best practices are followed.
  8. Collaborate with other sales and customer service professionals to ensure successful customer outcomes.
  9. Provide timely and accurate reports on customer service metrics and sales performance.
Where is this job?
This job is located at Maryland Heights, MO, USA
Job Qualifications
  • Ability To Work Independently

  • Strong Communication Skills

  • Proficiency In Microsoft Office Suite

  • Excellent Customer Service Skills

  • Proven Sales Experience

  • Knowledge Of Business And Consumer Services

  • Ability To Develop Relationships With Customers

  • Ability To Multi-Task And Prioritize Workload

Required Skills
  • Budgeting

  • Financial Analysis

  • Networking

  • Planning

  • Communication

  • Sales

  • Marketing

  • Negotiation

  • Leadership

  • customer service

  • Collaboration

  • Organization

  • Problem-Solving

  • Analyzing

  • Relationship-Building

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Business Account Executive in Maryland Heights, MO, USA is $45,000 to $80,000. This range is based on the salaries of current JobzMall users located in Maryland Heights, MO, USA.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 4th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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