
Business Account Executive
We're looking for a motivated and customer-oriented Business Account Executive to join Charter Communications. Our ideal candidate is highly organized and able to efficiently manage multiple tasks while delivering exceptional customer service. In this role, you'll have the opportunity to engage with customers and work closely with a team of sales and customer service professionals to best support our customers' business needs. To be successful in this role, you must have at least two years of sales experience in a customer-facing role, excellent communication and interpersonal skills, and a positive attitude. If you have a passion for sales and customer service, we'd love to hear from you!
Responsibilities:
- Provide exceptional customer service and support to all Charter Communications customers.
- Create and maintain relationships with customers to ensure satisfaction and loyalty.
- Develop and execute sales strategies to maximize customer acquisition and retention.
- Monitor customer accounts and provide timely solutions to any customer issues or concerns.
- Analyze customer data to identify trends and opportunities for improvement.
- Maintain accurate records of customer interactions and sales activities.
- Stay up to date on industry trends and developments to ensure best practices are followed.
- Collaborate with other sales and customer service professionals to ensure successful customer outcomes.
- Provide timely and accurate reports on customer service metrics and sales performance.
Ability To Work Independently
Strong Communication Skills
Proficiency In Microsoft Office Suite
Excellent Customer Service Skills
Proven Sales Experience
Knowledge Of Business And Consumer Services
Ability To Develop Relationships With Customers
Ability To Multi-Task And Prioritize Workload
Budgeting
Financial Analysis
Networking
Planning
Communication
Sales
Marketing
Negotiation
Leadership
customer service
Collaboration
Organization
Problem-Solving
Analyzing
Relationship-Building
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Business Account Executive in Maryland Heights, MO, USA is $45,000 to $80,000. This range is based on the salaries of current JobzMall users located in Maryland Heights, MO, USA.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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