Charter Communications

Billing Quality Analyst

Charter Communications

San Antonio, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking an experienced Billing Quality Analyst to join our team at Charter Communications. In this role, you will be responsible for analyzing billing data, identifying billing trends, and resolving billing issues. You will also be responsible for researching and resolving customer inquiries, working closely with internal departments, and providing customer service support.The successful candidate must possess an excellent attention to detail, strong problem-solving and analytical skills, as well as a customer-focused attitude. You must also have a minimum of 3 years of experience in billing and customer service, as well as a Bachelor’s degree in accounting, finance, or a related field.If you have the required qualifications and are eager to join a fast-paced and dynamic environment, we would love to hear from you.

Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Ability To Work Independently

  • Problem Solving Skills

  • Ability To Work In A Team Environment

  • Communication Skills

  • Analytical Skills

  • Strong Attention To Detail

  • Computer Proficiency

  • Knowledge Of Billing Systems And Processes

Required Skills
  • Training

  • Auditing

  • Reporting

  • Documenting

  • Researching

  • organizing

  • Monitoring

  • communicating

  • Negotiating

  • Analyzing

  • Verifying

  • Investigating

  • Reconciling

  • Solving

  • Correcting

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Billing Quality Analyst in San Antonio, TX, USA is between $60,000 and $90,000 per year. This range can vary depending on experience, the size of the company, and other factors.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeJune 21st, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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