Charles Schwab

Production Support Engineer

Charles Schwab

2423 E Lincoln Dr, Phoenix, AZ 85016, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Work on quick restoration of incidents and problem management. Real-Time troubleshooting of process workflows and participate in Techline chat triaging issues during market and off hours. Analyze statistics and incidents to develop and execute availability improvement plans. Identify opportunities to leverage or build innovative monitoring and operation tools for trading applications. Foster Site Reliability Engineering (SRE) mindset and solve problems through automation and innovation. Develop tools, frameworks, and instrumentation to validate and increase rollout success for applications. Partner within the support organizations to build and rollout plans for enhanced telemetry and reduce software defects. Receptive, approachable team member, with the ability to effectively interact with business partners, technology teams, offshore, and professional services.

Where is this job?
This job is located at 2423 E Lincoln Dr, Phoenix, AZ 85016, USA
Job Qualifications
  • Proven track record working on complex enterprise production application support efforts.

  • 3 + years of experience with listed technical skills.

  • Extensive experience in application support role in financial institutions.

  • Experience transitioning platforms to the cloud with knowledge of cloud frameworks.

  • Ability to develop automation with JAVA, Bash, Python, Powershell or Perl.

Required Skills
  • Java

  • JIRA/Confluence

  • Bash

  • Splunk

  • Agile framework

  • AppDynamics

  • Great time management

Soft Skills
  • Process Improvement

  • Motivated, self-directed and driven

  • Communication Skills

  • Problem-solving and resourcefulness

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Production Support Engineer in 2423 E Lincoln Dr, Phoenix, AZ 85016, USA is $57,700 to $91,000 per year. This is an estimated range based on salaries submitted by employers in the area. The exact salary range may vary depending on the experience level of the engineer and the size of the company.

Additional Information
Charles Schwab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 22nd, 2022
Apply BeforeMay 22nd, 2025
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About Charles Schwab

Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

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