Charles Schwab

Managing Director, Head of Mobile and Schwab.com

Charles Schwab

Austin, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dynamic leader with a passion for driving innovation and delivering exceptional customer experiences? Do you have a strong track record of success in the mobile and digital realm? Charles Schwab is seeking a Managing Director, Head of Mobile and Schwab.com to join our fast-paced and collaborative team. In this role, you will be responsible for setting and executing the strategic direction for our mobile and digital platforms, while also overseeing the operations and growth of Schwab.com. If you have a proven ability to lead cross-functional teams, a deep understanding of the mobile landscape, and a customer-centric mindset, we want to hear from you. Join us in shaping the future of financial services and helping clients achieve their goals.

  1. Develop and execute a strategic plan for the mobile and digital platforms of Charles Schwab.
  2. Oversee the operations of Schwab.com, ensuring efficient and effective management of the platform.
  3. Drive innovation and continuous improvement in the mobile and digital realm, staying up-to-date with industry trends and advancements.
  4. Lead cross-functional teams to collaborate and deliver high-quality products and services.
  5. Foster a customer-centric mindset and prioritize user experience in all decisions and initiatives.
  6. Set and monitor performance metrics to track the success and growth of the mobile and digital platforms.
  7. Develop and maintain relationships with external partners and vendors to support the mobile and digital strategy.
  8. Provide guidance and mentorship to team members, fostering a collaborative and high-performing culture.
  9. Ensure compliance with regulatory and security requirements for the mobile and digital platforms.
  10. Collaborate with other departments and stakeholders to align the mobile and digital strategy with the overall company goals and objectives.
  11. Represent Charles Schwab as a thought leader in the mobile and digital space, participating in industry events and conferences.
  12. Continuously assess and adapt the mobile and digital strategy to meet the evolving needs and preferences of customers.
  13. Proactively identify risks and opportunities for improvement in the mobile and digital platforms and take appropriate action to address them.
  14. Drive revenue growth through the development and implementation of innovative mobile and digital initiatives.
  15. Collaborate with marketing and communications teams to promote and market the mobile and digital platforms to existing and potential customers.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Extensive Experience In Mobile Technology: A Managing Director, Head Of Mobile And Schwab.com At Charles Schwab Must Have A Deep Understanding Of Mobile Technology And Its Applications In The Financial Services Industry. This Includes Knowledge Of Mobile Development, User Experience, And Security.

  • Strong Leadership Skills: As A Head Of Department, This Individual Must Have Proven Leadership Skills And The Ability To Manage A Team Effectively. They Should Be Able To Set Strategic Direction, Motivate Team Members, And Foster A Collaborative And Inclusive Work Culture.

  • Financial Industry Expertise: Charles Schwab Is A Leading Financial Services Company, And The Managing Director, Head Of Mobile And Schwab.com Should Have A Strong Background In The Industry. This Includes Knowledge Of Industry Trends, Regulatory Requirements, And A Deep Understanding Of The Company's Products And Services.

  • Digital Transformation Experience: In Today's Rapidly Evolving Digital Landscape, It's Crucial For A Managing Director, Head Of Mobile And Schwab.com To Have Experience In Driving Digital Transformation Initiatives. This Includes A Track Record Of Successfully Implementing New Technologies And Processes To Improve Customer Experience And Drive Business Growth.

  • Excellent Communication And Relationship-Building Skills: This Role Requires Frequent Communication And Collaboration With Various Stakeholders, Including Senior Leaders, Cross-Functional Teams, And External Partners. The Ideal Candidate Should Possess Exceptional Communication And Relationship-Building Skills To Effectively Convey Complex Information And Build Strong Partnerships.

Required Skills
  • Risk Management

  • Project Management

  • Strategy

  • Communication

  • User Experience

  • Leadership

  • Relationship Management

  • Team Building

  • Digital expertise

  • Market analysis

  • Financial acumen

  • Innovation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Managing Director, Head of Mobile and Schwab.com in Austin, TX, USA is $180,000-$250,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, benefits, and stock options can also impact the overall compensation package for this role.

Additional Information
Charles Schwab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 9th, 2024
Apply BeforeMay 22nd, 2025
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About Charles Schwab

Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

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