Charles Schwab

Client Relationship Specialist

Charles Schwab

Copley, OH 44321, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Charles Schwab, a leading financial services company dedicated to helping clients reach their financial goals. We are currently seeking a highly motivated and customer-focused individual to join our team as a Client Relationship Specialist. In this role, you will be responsible for building and maintaining strong relationships with our valued clients, providing personalized financial guidance and support. As a successful candidate, you must possess exceptional communication and problem-solving skills, a strong understanding of financial products and services, and a passion for helping others achieve their financial dreams. If you are a driven and dedicated individual looking for an opportunity to make a positive impact on clients' lives, we invite you to apply for this exciting role.

  1. Establish and maintain strong relationships with clients by providing exceptional customer service and personalized financial guidance.
  2. Act as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
  3. Proactively identify and address clients' financial needs and goals, offering appropriate products and services to help them achieve their objectives.
  4. Utilize strong problem-solving skills to resolve any issues or challenges faced by clients.
  5. Stay updated on industry trends, market changes, and new financial products and services in order to provide accurate and relevant information to clients.
  6. Collaborate with other team members to ensure seamless and efficient service delivery to clients.
  7. Maintain accurate and organized client records and documentation.
  8. Meet or exceed assigned performance goals and targets, consistently striving to improve and enhance the client experience.
  9. Participate in training programs and continuously develop knowledge and skills related to financial products and services.
  10. Promote the company's values and mission, fostering a positive and professional work environment.
Where is this job?
This job is located at Copley, OH 44321, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 2 Years Of Experience In Customer Service Or Relationship Management.

  • Strong Knowledge Of Financial Products And Services, Particularly In The Brokerage And Investment Industry.

  • Proven Track Record Of Meeting And Exceeding Sales Targets And Building A Strong Client Base.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Analytical Thinking

  • Relationship Building

  • Active listening

  • Collaboration

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Client Relationship Specialist in Copley, OH 44321, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Some Client Relationship Specialists may earn higher salaries if they have specialized skills or work in industries with higher demand for their services. It is also important to note that salaries may be impacted by the current job market and economic conditions.

Additional Information
Charles Schwab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 18th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Charles Schwab

Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

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