Charles Schwab

Client Relationship Specialist

Charles Schwab

Chandler, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated individual with a passion for helping clients achieve their financial goals? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Client Relationship Specialist at Charles Schwab.At Charles Schwab, we believe in building strong, lasting relationships with our clients. As a Client Relationship Specialist, you will have the opportunity to work closely with our clients, understanding their needs and providing them with personalized solutions to help them reach their financial objectives.We are looking for someone with excellent communication skills, a strong attention to detail, and a deep understanding of financial products and services. If you are a team player who is dedicated to providing exceptional customer service, we would love to hear from you. Join us in helping our clients achieve financial success and grow your career with us at Charles Schwab.

  1. Develop and maintain strong relationships with clients by providing exceptional customer service and personalized solutions to help them achieve their financial goals.
  2. Understand and effectively communicate Charles Schwab's products and services to clients, including investment options, retirement planning, and financial planning.
  3. Act as a liaison between clients and the company, ensuring that client needs are met and issues are resolved in a timely and efficient manner.
  4. Proactively reach out to clients to assess their needs and make recommendations for products and services that align with their financial objectives.
  5. Keep up-to-date with industry trends and changes in financial regulations to provide accurate and relevant information to clients.
  6. Collaborate with colleagues and other departments to ensure a seamless client experience and promote a team-oriented environment.
  7. Maintain accurate and detailed records of client interactions and transactions.
  8. Identify and address any potential issues or concerns raised by clients to maintain their satisfaction and loyalty.
  9. Continuously seek opportunities to improve the client experience and provide feedback to management for process enhancements.
  10. Participate in ongoing training and development programs to enhance knowledge and skills related to financial products and services.
  11. Adhere to company policies and procedures, as well as regulatory requirements, to ensure compliance and protect client interests.
  12. Uphold the company's values of integrity, transparency, and accountability in all interactions with clients and colleagues.
Where is this job?
This job is located at Chandler, AZ, USA
Job Qualifications
  • Strong Interpersonal And Communication Skills: As A Client Relationship Specialist, You Will Be Interacting With Clients On A Daily Basis, So It Is Essential To Have Excellent Communication Skills To Build And Maintain Relationships.

  • Knowledge Of Financial Products And Services: Charles Schwab Offers A Wide Range Of Financial Products And Services To Its Clients. Therefore, Having A Thorough Understanding Of These Offerings And The Ability To Explain Them To Clients Is Crucial For Success In This Role.

  • Customer Service Experience: This Role Requires Providing Exceptional Customer Service To Clients, Including Addressing Their Inquiries And Concerns Promptly And Effectively. Previous Experience In A Customer Service Role Is Highly Desirable.

  • Attention To Detail: As A Client Relationship Specialist, You Will Be Responsible For Accurately Documenting Client Interactions And Managing Their Accounts. Attention To Detail Is Critical To Ensure That All Information Is Entered Correctly And Maintained Accurately.

  • Ability To Work In A Fast-Paced Environment: Charles Schwab Is A Busy And Dynamic Company, And The Role Of A Client Relationship Specialist Is No Exception. The Ability To Work Efficiently And Effectively In A Fast-Paced Environment Is Essential For Success In This Role.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Negotiation

  • customer service

  • Relationship Building

  • Active listening

  • Teamwork

  • Salesmanship

  • Problem-Solving

  • Adaptability

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Relationship Specialist in Chandler, AZ, USA is between $32,000-$57,000 per year. This can vary depending on factors such as experience, industry, and company size. Additionally, some companies may offer bonuses or commission on top of the base salary.

Additional Information
Charles Schwab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 18th, 2025
Apply BeforeAugust 19th, 2025
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About Charles Schwab

Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

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