Charles Schwab

Client Relationship Manager

Charles Schwab

Wayne, PA 19087, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and customer-focused individual looking for an exciting opportunity to build and maintain relationships with clients? Look no further! Charles Schwab is seeking a dedicated and dynamic Client Relationship Manager to join our team. In this role, you will be responsible for providing exceptional service to our clients and helping them achieve their financial goals. As a successful candidate, you must have excellent communication and interpersonal skills, a strong understanding of financial products and services, and a passion for delivering top-notch customer service. If you are ready to take on a challenging yet rewarding role, we would love to hear from you!

  1. Develop and maintain strong relationships with clients to understand their financial needs and goals.
  2. Provide personalized financial guidance and advice to clients based on their individual needs and risk tolerance.
  3. Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner.
  4. Collaborate with internal teams to ensure seamless delivery of products and services to clients.
  5. Continuously monitor and review client portfolios to identify opportunities for growth and provide recommendations.
  6. Proactively identify and mitigate potential risks to maintain client satisfaction and retention.
  7. Stay up-to-date with industry trends and changes in financial products and services to better serve clients.
  8. Conduct regular meetings and check-ins with clients to assess their satisfaction and discuss any necessary updates or changes to their financial plans.
  9. Maintain accurate and up-to-date client records and documentation.
  10. Collaborate with sales and marketing teams to identify and pursue new business opportunities.
Where is this job?
This job is located at Wayne, PA 19087, USA
Job Qualifications
  • Excellent Communication Skills: A Client Relationship Manager At Charles Schwab Should Possess Exceptional Verbal And Written Communication Skills To Effectively Communicate With Clients And Understand Their Needs.

  • Strong Financial Knowledge: A Thorough Understanding Of Financial Products, Investment Strategies, And Market Trends Is Crucial For A Client Relationship Manager To Provide Accurate And Relevant Advice To Clients.

  • Proven Client Management Experience: The Ideal Candidate Should Have A Track Record Of Managing Client Relationships And Achieving Client Satisfaction. Experience In The Financial Services Industry Is Preferred.

  • Relationship Building Skills: Building And Maintaining Strong Relationships With Clients Is Essential For A Successful Client Relationship Manager. The Ability To Establish Trust, Rapport, And Credibility Is Crucial In This Role.

  • Problem-Solving Abilities: A Client Relationship Manager Should Be Able To Identify And Address Clients' Needs And Concerns Promptly And Effectively. Strong Problem-Solving Skills And The Ability To Handle Difficult Situations With Ease Are Necessary For This Role.

Required Skills
  • Communication Skills

  • Networking

  • Time Management

  • Negotiation skills

  • Attention to detail

  • Problem Solving

  • customer service

  • Relationship Building

  • Teamwork

  • Adapt

  • Financial Knowledge

  • Sales Abilities

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Relationship Manager in Wayne, PA 19087, USA is $75,000 to $100,000 per year. This can vary depending on the company, industry, and experience level of the individual. Some companies may offer additional bonuses or commission opportunities for achieving sales targets.

Additional Information
Charles Schwab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 18th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Charles Schwab

Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

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